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What is Sparks Provider?

Sparks Provider is a specialized software solution designed specifically for smaller NDIS providers in Australia. This platform brings together vital weekly operations into a single cohesive system, which includes participant and staff records, rostering, notes, timesheets, invoices, service agreements, reports, NDIA claim files, and Xero integration. Employees have the ability to seamlessly check their rosters, record attendance, and input notes via a user-friendly web interface or mobile applications compatible with both iPhone and Android devices. Furthermore, it is simple to view client rosters, which can be emailed individually or in bulk, and also downloaded as PDF files. The annual cost for using Sparks Provider is $499, inclusive of GST, and it supports an unlimited number of clients and staff members. Developed by Kim Matthews, who runs two disability support companies, this software was created to provide a simpler and more affordable alternative to larger software options available in the market. Sparks Provider is crafted with smaller businesses in mind, focusing on user-friendliness and accessibility to effectively cater to the distinct requirements of its clientele. By prioritizing these aspects, it helps enhance the operational efficiency of its users.

What is Rostery?

Rostery is a cloud-based solution designed for rostering and care management, specifically targeting Australian NDIS providers, plan managers, and aged-care services that deliver Support at Home offerings. This all-encompassing platform merges shift scheduling and workforce management with vital records that include client and staff details, support plans, service agreements, case notes, timesheets, and attendance logs. Furthermore, it supports NDIS budget and plan oversight, service bookings, claims processing, and invoicing, featuring tailored workflows for plan managers to enhance their operations. Support workers are equipped with dedicated mobile applications for both iOS and Android to check their shifts, document visit information, and submit timesheets, while administrators can manage rosters, client information, and billing through a web interface. In addition, Rostery boosts operational efficiency by providing integrations for calendar, accounting, payroll, and the NDIS portal, which simplifies both scheduling and financial management. This software is meticulously crafted to meet the needs of organizations that offer disability support, in-home care, and aged-care services throughout Australia, ensuring they can provide exceptional care with ease. By streamlining these processes, Rostery ultimately improves the overall service delivery and enhances the user experience for both care providers and recipients.

Media

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Media

Integrations Supported

Xero

Integrations Supported

Xero
ChatGPT
Claude
Employment Hero
Google Calendar
MYOB
Microsoft 365
Model Context Protocol (MCP)
QuickBooks Online
intelliHR

API Availability

API Availability

Has API

Pricing Information

$499 per year
Free Trial Offered?

Pricing Information

A$199/mo
Starter is A$199/month for up to 25 participants and 15 staff; Growth is A$499/month for up to 75 participants; Scale is A$999/month for up to 200 participants. Prices exclude GST. Enterprise pricing is custom; the Support at Home/Aged Care add-on is listed at A$349/month.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Sparks Support

Date Founded

2025

Company Location

Australia

Company Website

sparksprovider.app

Company Facts

Organization Name

Notion Tech

Date Founded

2026

Company Location

Australia

Company Website

rostery.com.au

Categories and Features

Medical Scheduling

Not specified

Categories and Features

Home Care

Not specified

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