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What is Sparks Provider?

Sparks Provider is a specialized software solution designed specifically for smaller NDIS providers in Australia. This platform brings together vital weekly operations into a single cohesive system, which includes participant and staff records, rostering, notes, timesheets, invoices, service agreements, reports, NDIA claim files, and Xero integration. Employees have the ability to seamlessly check their rosters, record attendance, and input notes via a user-friendly web interface or mobile applications compatible with both iPhone and Android devices. Furthermore, it is simple to view client rosters, which can be emailed individually or in bulk, and also downloaded as PDF files. The annual cost for using Sparks Provider is $499, inclusive of GST, and it supports an unlimited number of clients and staff members. Developed by Kim Matthews, who runs two disability support companies, this software was created to provide a simpler and more affordable alternative to larger software options available in the market. Sparks Provider is crafted with smaller businesses in mind, focusing on user-friendliness and accessibility to effectively cater to the distinct requirements of its clientele. By prioritizing these aspects, it helps enhance the operational efficiency of its users.

What is ShiftCare?

ShiftCare's Care Management features simplify the process of delivering tailored support to clients and their families. By organizing shifts, rosters, and teams, our management tools enhance the efficiency and effectiveness of your services. The integration of timesheets, expenses, and invoices streamlines accounting, alleviating your workload and fostering growth. We ensure that you and your teams have all the necessary resources to coordinate shifts and clients, enabling the delivery of quality care at any location. Additionally, our system facilitates the onboarding of new clients, helping you understand their unique needs and manage their goals effectively. We also prioritize the establishment of strong relationships between clients and their loved ones. Your teams are empowered to assist clients in achieving their objectives, with tools that allow for easy tracking of progress and sharing of updates with relevant parties. Overall, ShiftCare is dedicated to enhancing the quality of care while promoting seamless collaboration among all stakeholders involved.

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Integrations Supported

Xero

Integrations Supported

Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$499 per year
Free Version
Free Trial Offered?

Pricing Information

$9 per user per month
Basic - $9
Professional - $15
Premium - $25
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sparks Support

Date Founded

2025

Company Location

Australia

Company Website

sparksprovider.app

Company Facts

Organization Name

ShiftCare

Date Founded

2015

Company Location

Australia

Company Website

shiftcare.com

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Nurse Scheduling

Float Pool Management
Online Scheduling
Overtime Calculation
Payroll Management
Predictive Analytics
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

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