Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,065 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,643 Ratings
    Company Website
  • ChatD&B Reviews & Ratings
    Company Website
  • GWI Reviews & Ratings
    201 Ratings
    Company Website
  • Hightouch Reviews & Ratings
    484 Ratings
    Company Website
  • New Relic Reviews & Ratings
    2,934 Ratings
    Company Website
  • Captain Compliance Reviews & Ratings
    272 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,520 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,883 Ratings
    Company Website
  • Harmoni Reviews & Ratings
    16 Ratings
    Company Website

What is Sparq?

Sparq acts as a powerful platform for gaining customer insights, uncovering valuable earned data through its innovative methods. By focusing on building strong relationships, it enriches customer profiles with every interaction, leading to a more profound understanding of customer behavior. Key attributes like motivations, preferences, and beliefs are converted into actionable insights that businesses can leverage. This deep understanding adds substantial value, aiding in customer acquisition, enhancing retention, and increasing overall satisfaction. Through a technique known as progressive profiling, Sparq ensures the collection of unique insights that are not available from other sources. As a leading provider of up-to-date insights on customer preferences, priorities, and purchasing behaviors, Sparq operates with full consent from clients. Additionally, each Vision Critical client benefits from the expertise of a dedicated Customer Success Manager, who offers tailored advice rooted in nearly two decades of experience in the customer insights arena, thus guaranteeing effective recruitment and engagement methods. This blend of advanced data analysis and personalized guidance empowers businesses to remain competitive by deepening their understanding of their customers, ultimately fostering stronger connections and driving growth. In this rapidly evolving market, such insights become invaluable for any business aiming to succeed.

What is Questback?

A survey platform with two decades of expertise empowers you to make informed decisions. Insights from your customers and employees can significantly enhance your company's intelligence. Offering annual engagement surveys and robust talent management tools, the platform also features an NPS tracker, sales pulse, and customer journey tools to aid in the development of your products and teams. You will have access to various panels, templates, and the expertise needed to understand your market effectively. Create visually appealing surveys that align perfectly with your brand identity, utilizing over 35 pre-tested and ready-to-use templates. With a diverse range of question types at your disposal, you can easily distribute your surveys through email, QR codes, SMS, or links. The API integration also allows you to initiate send-outs from other systems seamlessly. Our established methodologies guarantee a high response rate, while the ability to customize data presentation lets you export results to formats such as Excel or PowerPoint. To transform insights into actionable strategies, you can share live reports with your colleagues, choosing between our standard reports or crafting your own tailored reports for specific needs. This comprehensive approach ensures that every aspect of your survey experience is designed to maximize impact and drive results.

Media

Media

Integrations Supported

EnterpriseAlumni
Judge.me
Stamped
Startdeliver

Integrations Supported

EnterpriseAlumni
Judge.me
Stamped
Startdeliver

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alida

Date Founded

2000

Company Location

Canada

Company Website

www.alida.com/alida-sparq

Company Facts

Organization Name

Questback

Date Founded

2000

Company Location

Norway

Company Website

www.questback.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Data Privacy Management

Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Popular Alternatives

Adtelligence Reviews & Ratings

Adtelligence

ADTELLIGENCE GmbH
SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com