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What is Specops uReset?

Are regular password changes and account lockouts exhausting vital IT resources? Enable users to take charge of common password-related tasks like self-service resets, changes, and unlocking accounts via Active Directory. By implementing Specops uReset, you can revolutionize the password reset experience with a flexible authentication framework, ensuring users can safely reset their passwords from any device, location, or browser, which significantly boosts overall efficiency and user contentment. This strategy not only reduces the strain on IT but also encourages users to have greater control over their account access, ultimately fostering a more empowered user environment. Moreover, this shift can lead to increased productivity as users spend less time waiting for IT assistance.

What is Powertech Password Self Help for IBM i?

Enabling users to reset their IBM i passwords on their own greatly reduces productivity obstacles for both the users and the IT support teams who typically manage these requests. This self-service method allows users to avoid the need for help desk tickets for password resets, thereby allowing IT staff to concentrate on more urgent technical challenges. Considering that password resets can account for nearly half of all help desk requests, the resulting gains in efficiency can be quite significant. To verify user identity and prevent unauthorized reset attempts, it is crucial to establish a series of challenge questions that users must answer accurately before a password reset is approved. Moreover, aligning system configurations with security measures is essential, which includes setting explicit rules about minimum password length, whether character repetition is permitted, and if the answers to security questions should be case-sensitive. These strategies not only strengthen security but also empower users by granting them greater control over their access credentials. Ultimately, this self-service capability can lead to increased user satisfaction and a more streamlined IT support process.

Media

Media

Integrations Supported

Integrations Supported

IBM i
Powertech Multi-Factor Authentication

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Specops Software

Date Founded

2001

Company Location

Sweden

Company Website

www.specopssoft.com

Company Facts

Organization Name

Fortra

Company Location

United States

Company Website

www.fortra.com/products/password-self-service-tool-ibm-i

Categories and Features

Identity Management

Multifactor Authentication
Password Management

Categories and Features

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