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What is Spekco?

Numerous repair shops operate with two distinct systems, one for the point of sale and another for ticket management. In contrast, Spekco presents a comprehensive solution that automates ticket workflows while delivering a fully integrated point of sale experience. The system functions effortlessly, enabling users to choose a repair template that automatically fills the ticket with essential parts, labor, and checklists. As the repair progresses, customers receive automatic notifications at each step, from when they drop off their item to when it is ready for pickup, eliminating the need for manual messaging. Each subscription includes all necessary alerts, ensuring that customers stay informed throughout the entire process. Clients have the convenience of tracking their repairs, authorizing estimates, and processing payments via an online portal. Specifically tailored for independent repair businesses, Spekco serves various sectors, including mobile devices, computers, bicycles, e-bikes, small engines, home appliances, jewelry, watches, and musical instruments. Plans begin at an affordable $29.99 monthly for a single location, and the Pro plan, priced at $59.99, accommodates up to five locations and 25 staff members, featuring added functionalities such as an online shop, QuickBooks Online integration, text messaging, and appointment scheduling. All subscription options come with a no-obligation 30-day trial that doesn't require a credit card at sign-up, facilitating a risk-free evaluation of the service for shops. This cutting-edge approach not only optimizes operational efficiency but also significantly boosts customer satisfaction, ultimately contributing to enhanced business growth and success. As a result, independent repair shops can thrive in an increasingly competitive market.

What is Ikeono?

Ikeono enables retailers of all sizes to improve their operations by enhancing communication through text messaging. This all-encompassing platform offers features like business text messaging, automated review requests, secure Text-to-Pay options, and transforming web chats into text, which helps convert site visitors into paying customers. Retailers can leverage SMS to streamline feedback collection for the Net Promoter Score (NPS), thereby allowing them to strengthen customer relationships or amplify the voices of their supporters, all while managing interactions conveniently through a centralized inbox. With integration into Lightspeed POS, businesses can seamlessly send texts from the app, including sales receipts, quotes, work order updates, alerts for special orders, and automated campaigns for NPS and reviews. Initially launched in 2018 as an app tailored for bike shop services, Ikeono has expanded its offerings to encompass diverse industries like biking, golfing, jewelry, pets, and boutiques, introducing functionalities such as text-based payments, automated review processes, and scheduled messaging to cater to various business requirements. This adaptability not only empowers retailers to align with customer preferences but also fosters deeper, more meaningful connections within the marketplace, allowing businesses to thrive in today's competitive landscape.

Media

Media

Integrations Supported

Stripe
QuickBooks Live Bookkeeping
Resend
Twilio

Integrations Supported

Stripe
Affirm
Afterpay
Apple Pay
Facebook
Google
Google Pay
Hubtiger
Klarna
Mastercard Payment Gateway Services
Visa Click to Pay

API Availability

API Availability

Pricing Information

$29.99/month
Free Trial Offered?

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

440 Technologies

Date Founded

2026

Company Location

United States

Company Website

spekco.com

Company Facts

Organization Name

Ikeono

Company Location

United States

Company Website

www.ikeono.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

NPS

Not specified

Review Management

Not specified

Popular Alternatives

Popular Alternatives

Surveyed Reviews & Ratings

Surveyed

Spicyfy Ventures