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What is SpiceWorks People View?

The Spiceworks user roster feature places user empowerment at the top of its priorities. With just a click on an employee’s name, you can delve into their comprehensive Spiceworks profile and leverage your Active Directory account to examine the devices linked to them, keep track of equipment they currently have checked out, or check on any ongoing help tickets. Should an employee find themselves once again unable to recall their Active Directory password, there’s no need to fret! Thanks to the integration of Manage Engine’s ADSelfService Plus widget within Spiceworks, users can conveniently reset and unlock their accounts independently. Moreover, this functionality is available at no cost for up to 50 licensed domain users, simplifying the process of password management. When challenges occur—frequently on a daily basis—you might need to quickly contact a user regarding that large file they are downloading. Spiceworks addresses this with its People View feature, which enables effortless communication with any employee, granting you immediate access to their Active Directory profile and ensuring that urgent issues can be handled without delay. This streamlined approach enhances productivity and minimizes downtime for both users and IT staff alike.

What is ManageEngine ADSelfService Plus?

Password reset tickets are a common issue that troubles both IT teams and end users alike. To maintain productivity, IT departments often prioritize more critical tasks, pushing less urgent issues, such as password resets, further down the queue. If not handled swiftly, password reset tickets can lead to significant costs for organizations. Research indicates that nearly 30 percent of all help desk inquiries stem from forgotten passwords. Large enterprises have reportedly invested over $1 million to manage and resolve issues related to password resets. Regularly updating passwords is a valuable practice that can mitigate the risk of cyberattacks stemming from compromised credentials. To bolster security, experts advise that administrators implement policies mandating regular password changes and establish expiration timelines for passwords. By doing so, organizations can enhance their overall security posture while minimizing the burden on their IT teams.

Media

Media

Integrations Supported

Active Directory
Azure Marketplace
Google Authenticator
Google Workspace
Microsoft 365
Microsoft Entra ID
Salesforce
Spiceworks Network Monitor

Integrations Supported

Active Directory
Azure Marketplace
Google Authenticator
Google Workspace
Microsoft 365
Microsoft Entra ID
Salesforce
Spiceworks Network Monitor

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$595 for 500 domain users/year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spiceworks

Date Founded

2006

Company Location

United States

Company Website

www.spiceworks.com/free-active-directory-management-software/

Company Facts

Organization Name

ManageEngine

Date Founded

1996

Company Location

United States

Company Website

www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Password Management

Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management

Self-Service Password Reset (SSPR)

Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)

Single Sign On

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

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