Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • GW Apps Reviews & Ratings
    38 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,206 Ratings
    Company Website
  • ActiveBatch Workload Automation Reviews & Ratings
    371 Ratings
    Company Website
  • Retool Reviews & Ratings
    570 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    588 Ratings
    Company Website
  • Interfacing Integrated Management System (IMS) Reviews & Ratings
    66 Ratings
    Company Website
  • Square 9 Reviews & Ratings
    411 Ratings
    Company Website
  • onPhase Reviews & Ratings
    217 Ratings
    Company Website
  • Creatio Reviews & Ratings
    523 Ratings
    Company Website
  • MindCloud Reviews & Ratings
    66 Ratings
    Company Website

What is SpiceX?

SpiceX serves as a powerful tool that allows organizations to unify various client data sources and workflows, ultimately enhancing customer service quality. Recognizing that our clients are our most significant asset, we offer a low-code platform designed for seamless data integration, case management, and workflow optimization. This platform excels in transforming the customer journey by consolidating data from diverse sources into a single user-friendly interface. Consequently, users can access the necessary information at the appropriate moment, drawn from the ideal systems. With the ability to present multiple data streams in a cohesive view, the platform also facilitates data writing to numerous connected systems. By integrating top-tier applications tailored to specific functions, businesses can create a customized platform that meets their unique needs. Rather than attempting to apply a generic approach to business processes, organizations can leverage each application for its intended purpose, thereby optimizing efficiency. Furthermore, an additional layer of security can be implemented by controlling access to sensitive systems, ensuring that only authorized personnel can view critical information. This strategic approach not only bolsters security but also enhances overall operational effectiveness.

What is Hornbill?

Hornbill Platform offers a comprehensive solution to enhance and digitize your organization's operations via a set of integrated, user-friendly applications designed for enterprises. Embracing digital technology significantly boosts business financial performance and drives the vital trend of Digital Transformation, which is crucial for modern organizations. By leveraging Hornbill's platform and tools, you can effectively embark on this transformative journey. Each application is designed to align with the unique requirements of your business processes while functioning within a cohesive technological ecosystem that boasts a unified data model and full integration. Users in the business realm can easily automate workflows across different departments without any coding, eliminating the reliance on expensive consulting services or complex technical initiatives to start realizing benefits. A key element of any digital transformation strategy is the flexible workflow automation feature, which allows intricate business processes to be depicted visually, making it accessible for users without coding expertise or specialized technical training. This forward-thinking method enables organizations to swiftly adapt to evolving market conditions while enhancing their operational effectiveness and overall agility. Ultimately, Hornbill empowers businesses to not only keep pace with changes but also thrive in a competitive landscape.

Media

Media

Integrations Supported

ServiceNow
Zendesk
Dialpad Sell
Elavon
Freshdesk
Freshservice
GitHub
Google Analytics
Google Calendar
Google Sheets
Jive
Mailchimp
Mailgun
Microsoft 365
Microsoft Azure
Microsoft Power BI
Microsoft Teams
NiCE CXone Mpower
Oracle Service
Zapier

Integrations Supported

ServiceNow
Zendesk
Dialpad Sell
Elavon
Freshdesk
Freshservice
GitHub
Google Analytics
Google Calendar
Google Sheets
Jive
Mailchimp
Mailgun
Microsoft 365
Microsoft Azure
Microsoft Power BI
Microsoft Teams
NiCE CXone Mpower
Oracle Service
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$99.70 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpiceX

Company Location

United States

Company Website

www.spicex.com

Company Facts

Organization Name

Hornbill

Date Founded

1995

Company Location

United Kingdom

Company Website

www.hornbill.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Popular Alternatives

Popular Alternatives

ServoDesk Reviews & Ratings

ServoDesk

Simplisys Ltd
altaFlow Reviews & Ratings

altaFlow

airSlate