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What is Spitche?

Create a special space for your most engaged community members, allowing you to recognize their efforts and turn them into passionate supporters of your brand. Encourage your audience to increase their participation on platforms like Facebook and Instagram, and celebrate your leading ambassadors for their contributions, including likes, comments, shares, and the involvement of their friends, as a means to boost your brand's presence and image. Inspire these ambassadors to produce high-quality visual content that showcases your brand, which can be utilized as social proof on your website, featured on social media, or included in advertising efforts and product pages, thereby strengthening your connection with your audience. By fostering this dynamic environment, you not only build loyalty but also significantly enhance the overall effectiveness of your brand's messaging within the community. Ultimately, this initiative can lead to a vibrant ecosystem where both your brand and its advocates thrive together.

What is Customer Empowerment Exchange (CEX)?

Develop a social media platform designed to link potential buyers with existing users, allowing for the exchange of insights about products through their preferred communication methods. This innovative platform should empower prospective customers to connect with a broad network of influencers while obtaining detailed product information directly from brand representatives. To improve customer support, streamline the process to a single click, making help from knowledgeable customer service agents readily available without the need for direct human interaction. Create a community of verified customers who are rewarded for their active participation through a loyalty program, which will enhance engagement within the community. Implement targeted marketing strategies to effectively capture bottom-of-the-funnel leads, thereby increasing conversion rates significantly. The Customer Empowerment Exchange aims to connect potential customers' questions, concerns, and doubts with the most appropriate sources for answers and support, ultimately boosting their confidence in the purchasing process. By achieving this, the platform not only meets customer demands but also fosters a strong sense of community and trust among its users while enabling ongoing dialogue and collaboration.

Media

Media

Integrations Supported

Spotler Activate

Integrations Supported

Spotler Activate

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spitche

Date Founded

2015

Company Location

France

Company Website

spitche.com

Company Facts

Organization Name

Kinger Analytics

Company Location

United States

Company Website

kingeranalytics.com/products

Categories and Features

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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