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What is Splashtop Remote Support?

Provide remote assistance to both client and internal systems through unattended access, enabling users to connect to their computers from afar. Whether you're new to remote support solutions or seeking a cost-effective alternative to pricier options, Splashtop Remote Support is an ideal choice. This top-tier remote support solution facilitates seamless access to your managed devices from any platform, ensuring you can connect anytime, backed by our rapid, high-definition connections. With Splashtop, remote management becomes efficient and user-friendly, enhancing productivity for both support teams and users alike.

What is Axence ConnectPro?

Axence ConnectPro is a versatile tool designed to facilitate remote access and technical assistance, making it ideal for organizations that prioritize effective remote work solutions. Its standout features include secure remote access to users' computers and servers for troubleshooting, real-time communication through instant messaging and chat rooms for swift issue resolution, and the ability to monitor software, hardware, and performance metrics from a distance. Additionally, it allows for unlimited simultaneous sessions, enabling connections to multiple workstations at once, and integrates seamlessly with Active Directory and network configurations. The user-friendly interface is accessible for both IT professionals and end users alike, while its remote desktop management capabilities support file transfers, registry edits, process management, and command execution. Ultimately, Axence ConnectPro stands out as an excellent choice for organizations aiming to enhance their IT support infrastructure and improve remote working efficiency. This tool not only simplifies the management of IT resources but also fosters better communication and collaboration among team members.

Media

Media

Integrations Supported

Active Directory
Acronis Cyber Protect
Addigy
Atera
Autotask PSA
Datto SIRIS
Freshdesk
Freshservice
IBM MaaS360
Ivanti Neurons for MDM
Naverisk RMM & PSA
NinjaOne
ServiceNow
Spiceworks Network Monitor
Splashtop SOS
Syncro
Zendesk

Integrations Supported

Active Directory
Acronis Cyber Protect
Addigy
Atera
Autotask PSA
Datto SIRIS
Freshdesk
Freshservice
IBM MaaS360
Ivanti Neurons for MDM
Naverisk RMM & PSA
NinjaOne
ServiceNow
Spiceworks Network Monitor
Splashtop SOS
Syncro
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$40/month for 25 computers
Free Trial Offered?
Free Version

Pricing Information

0 USD/Yeaer
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Splashtop

Date Founded

2006

Company Location

United States

Company Website

www.splashtop.com/remote-support

Company Facts

Organization Name

Axence

Date Founded

2005

Company Location

Poland

Company Website

axence.net/en

Categories and Features

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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