Ratings and Reviews 3 Ratings
Ratings and Reviews 0 Ratings
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FixMe.ITFixMe.IT is a remote support application that provides instant, unattended assistance to clients globally, making it simple and efficient to connect to any remote device. This user-friendly platform facilitates quick file transfers and allows users to navigate between multiple sessions, ultimately conserving time, effort, and resources. Tailored for sole proprietors, small enterprises, and large organizations across various industries, FixMe.IT features robust multi-session management and unattended desktop sharing capabilities. Additionally, it includes video session recording, multi-window control, whiteboard tools, and a suite of other helpful functionalities to enhance the support experience. With such a comprehensive set of features, FixMe.IT stands out as an invaluable tool for those seeking reliable remote assistance.
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SuperOpsSuperOps is an innovative all-in-one PSA-RMM platform tailored for driven MSPs aiming for effective growth. Enhanced by AI capabilities and intelligent automation, SuperOps provides an extensive array of features, ranging from IT documentation to project management, guaranteeing that MSPs can find all necessary tools under one roof. Eliminate the hassle of using various disjointed applications—SuperOps enables MSPs to transition away from obsolete, scattered systems with a cloud-native solution designed for ease of use and efficiency. Discover a cohesive, contemporary platform that simplifies operations and transforms the management of IT services into a hassle-free experience, paving the way for enhanced productivity.
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ConnectWise AutomateConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support.
What is Splashtop Remote Support?
Provide remote assistance to both client and internal systems through unattended access, enabling users to connect to their computers from afar. Whether you're new to remote support solutions or seeking a cost-effective alternative to pricier options, Splashtop Remote Support is an ideal choice. This top-tier remote support solution facilitates seamless access to your managed devices from any platform, ensuring you can connect anytime, backed by our rapid, high-definition connections. With Splashtop, remote management becomes efficient and user-friendly, enhancing productivity for both support teams and users alike.
What is EVAN360?
The EVAN360 platform allows organizations to create a customized support system that enables employees to easily connect with internal colleagues and external contractors for quick assistance. When employees ask questions, these inquiries are promptly routed to the right expert who can provide the correct answer on the first attempt. It is essential to ensure that seeking help does not interfere with your team's productivity. By immediately linking them to the appropriate individual, teams can receive swift responses, thereby boosting overall productivity. Essentially, EVAN360 acts as a conduit that connects those experiencing difficulties with those who have the expertise to offer solutions. This platform cultivates a unique support environment where team members can effectively help one another. With immediate access to a robust support network, productivity levels can be significantly enhanced, allowing teams to spend less time in uncertainty and more time focused on innovation, growth, and their current projects. Furthermore, it sheds light on issues that may have previously been neglected. By acquiring precise and relevant insights, your organization can make informed decisions that lead to remarkable advancements. In addition, EVAN360 not only streamlines problem-solving but also encourages a collaborative culture within the team, ensuring that every challenge is addressed efficiently and effectively.
Integrations Supported
Acronis Cyber Protect
Active Directory
Addigy
Atera
Autotask PSA
Datto SIRIS
Freshdesk
Freshservice
IBM MaaS360
Ivanti Neurons for MDM
Integrations Supported
Acronis Cyber Protect
Active Directory
Addigy
Atera
Autotask PSA
Datto SIRIS
Freshdesk
Freshservice
IBM MaaS360
Ivanti Neurons for MDM
API Availability
Has API
API Availability
Has API
Pricing Information
$40/month for 25 computers
Free Trial Offered?
Free Version
Pricing Information
$10 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Splashtop
Date Founded
2006
Company Location
United States
Company Website
www.splashtop.com/remote-support
Company Facts
Organization Name
EVAN360
Date Founded
2017
Company Location
United States
Company Website
www.evan360.com
Categories and Features
Endpoint Protection
Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback