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What is Splicecom?

A successful communication platform brings together the critical individuals, messages, and applications necessary for teams to interact effectively and respond promptly. The nature of conversations can differ widely based on factors such as the user's device, geographic location, and the urgency of the response required. While traditional communication methods like telephones and emails remain prevalent in professional settings, live web chat requires immediate focus, which in turn necessitates adequate staffing to handle inquiries. Many users show a preference for smart devices and social media messaging apps like WhatsApp Business and Facebook Messenger; however, Splicecom Media Apps offer comprehensive multimedia communication solutions that are streamlined into Shared Inboxes, enabling teams to effectively oversee their interactions. This feature makes it particularly advantageous for organizations of various sizes and industries. The Splicecom lineup of Unified Communications devices encompasses affordable entry-level telephones, adaptable IP system phones that cater to different contexts, elegant keyless touchscreen desktop phones, and IP softphone applications compatible with Windows, Apple Mac systems, smartphones, and tablets, accommodating a wide range of communication preferences. By adopting these innovative tools, businesses can significantly enhance their communication strategies, ultimately leading to improved collaboration among team members. Such advancements not only optimize workflow but also foster a more connected and responsive work environment.

What is Cloud Dial?

In today's world, where being constantly connected is of utmost importance, depending on an antiquated phone system is simply inadequate. Adopting a cloud-based telephony solution such as Cloud Dial helps ensure that both your business and customers stay connected, regardless of whether they are in the office or out and about. Cloud telephony provides exceptional business-grade voice services and advanced call features that can be utilized through desk phones, PC softphones, or mobile devices, guaranteeing that you never miss important calls. A virtual private number is a unique type of phone number designed to reroute incoming calls to a set of predetermined phone numbers, often known as a follow-me number, virtual number, or Personal Number in the UK. This cutting-edge system empowers users to set up call forwarding according to specific times and days, employing time-of-day routing to direct calls to your office during regular business hours and redirecting them to your mobile on weekends. By harnessing this technology, businesses can significantly improve their adaptability and responsiveness, allowing them to tailor their communication strategies to align with the ever-evolving demands of their operations. Ultimately, embracing a cloud-based telephony solution not only modernizes communication but also enhances overall customer satisfaction.

Media

Media

Integrations Supported

Salesforce
Facebook Messenger
Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Microsoft Outlook
Nimble
Shopify
Skype
Vtiger CRM
WhatsApp
Zendesk
Zoho CRM

Integrations Supported

Salesforce
Facebook Messenger
Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Microsoft Outlook
Nimble
Shopify
Skype
Vtiger CRM
WhatsApp
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Splicecom

Company Location

United Kingdom

Company Website

splicecom.com

Company Facts

Organization Name

Cloud Dial

Company Location

India

Company Website

www.clouddial.in/

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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