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What is Splunk APM?

Innovating in the cloud allows for faster development, enhanced user experiences, and ensures that applications remain relevant for the future. Splunk is specifically tailored for cloud-native businesses, offering solutions to present-day challenges. It enables you to identify issues proactively before they escalate into customer complaints. With its AI-driven Directed Troubleshooting, the mean time to resolution (MTTR) is significantly reduced. The platform's flexible, open-source instrumentation prevents vendor lock-in, allowing for greater adaptability. By utilizing AI-driven analytics, you can optimize performance across your entire application landscape. To deliver an exceptional user experience, comprehensive observation of all elements is essential. The NoSampleâ„¢ feature, which facilitates full-fidelity trace ingestion, empowers you to utilize all trace data and pinpoint any irregularities. Additionally, Directed Troubleshooting streamlines MTTR by rapidly identifying service dependencies, uncovering correlations with the infrastructure, and mapping root-cause errors. You can dissect and analyze any transaction according to various dimensions or metrics, and it becomes straightforward to assess your application's performance across different regions, hosts, or versions. This extensive analytical capability ultimately leads to better-informed decision-making and enhanced operational efficiency.

What is Dimension Labs?

Dimension Labs offers an innovative platform designed for customer observability and the management of language data infrastructure, which adeptly converts unstructured conversational data from diverse channels including chat, email, voice, surveys, and social media into structured insights suitable for analytical purposes. Utilizing AI-enhanced enrichment and dynamic labeling techniques, the platform eliminates the need for manual tagging, effectively bringing attention to evolving themes, customer sentiments, reasons behind escalations, and feature requests. This solution integrates inputs from multiple sources into a cohesive model, providing real-time dashboards, drill-down capabilities, and context-aware analytics that empower teams to explore root causes, monitor emerging trends, and connect conversation metrics to broader business outcomes. Additionally, Dimension Labs supports seamless integration via APIs or one-click connectors with various tools such as chat platforms, CRMs, contact centers, survey tools, and social media channels, thereby facilitating easy data ingestion from services like Intercom, Twilio, and Slack. Consequently, businesses can achieve a more profound understanding of customer interactions, leading to improved decision-making processes and strategic planning. This comprehensive approach not only enhances operational efficiency but also fosters a culture of data-driven insights within organizations.

Media

Media

Integrations Supported

AKIPS Network Monitor
Alemba Service Manager
Amazon Connect
BMC Middleware Management
Dragos Platform
Facebook Messenger
GTB Technologies DLP
Genesys Cloud CX
Hyperproof
Imperva DDoS Protection
Imperva WAF
Isovalent
Kore.ai
LiveChat
OpenAI
Splunk User Behavior Analytics
Suricata
TaskCall
X (Twitter)
Yellow.ai

Integrations Supported

AKIPS Network Monitor
Alemba Service Manager
Amazon Connect
BMC Middleware Management
Dragos Platform
Facebook Messenger
GTB Technologies DLP
Genesys Cloud CX
Hyperproof
Imperva DDoS Protection
Imperva WAF
Isovalent
Kore.ai
LiveChat
OpenAI
Splunk User Behavior Analytics
Suricata
TaskCall
X (Twitter)
Yellow.ai

API Availability

Has API

API Availability

Has API

Pricing Information

$660 per Host per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/software/splunk-apm.html

Company Facts

Organization Name

Dimension Labs

Company Location

United States

Company Website

www.dimensionlabs.io

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

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