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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Actian Data Observability?

Actian Data Observability is a cutting-edge platform that utilizes artificial intelligence to continuously monitor, validate, and uphold the integrity, quality, and reliability of data within modern data ecosystems. This platform features automated Data Observability Agents that evaluate the data as it flows into data lakehouses or warehouses, allowing for the detection of anomalies, clarification of root causes, and support for problem-solving before these issues can disrupt dashboards, reports, or AI applications. By offering real-time insights into data pipelines, it ensures that data remains accurate, complete, and trustworthy throughout its lifecycle. In contrast to conventional techniques that rely on sampling, this system eliminates blind spots by overseeing the full spectrum of data, enabling organizations to identify hidden errors that could undermine analytics or machine learning outcomes. Additionally, its built-in anomaly detection, powered by AI and machine learning, facilitates the prompt identification of irregularities, such as schema changes, data loss, or unexpected distributions, which accelerates the diagnosis and rectification of issues. Ultimately, this forward-thinking methodology greatly increases the confidence organizations have in their data-driven decisions, fostering a culture of data reliability and integrity. Furthermore, as companies continue to depend on data for strategic planning, such a robust observability framework becomes indispensable in navigating the complexities of today’s data landscape.

Media

Media

Integrations Supported

Amazon S3
Amazon Web Services (AWS)
Apache Hudi
Apache Iceberg
BlueCat Gateway
CloudFabrix
Delta Lake
Evolven
Google Cloud BigQuery
Google Cloud Platform
IBM Db2
MongoDB
Oracle Cloud Infrastructure
PostgreSQL
SAP Cloud Platform
SAP Store
SQL Server
Salesforce
Tableau
The Galileo Suite

Integrations Supported

Amazon S3
Amazon Web Services (AWS)
Apache Hudi
Apache Iceberg
BlueCat Gateway
CloudFabrix
Delta Lake
Evolven
Google Cloud BigQuery
Google Cloud Platform
IBM Db2
MongoDB
Oracle Cloud Infrastructure
PostgreSQL
SAP Cloud Platform
SAP Store
SQL Server
Salesforce
Tableau
The Galileo Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Actian

Date Founded

1980

Company Location

United States

Company Website

www.actian.com/data-observability/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

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