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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Splunk AppDynamics?

Splunk AppDynamics brings together observability, business analytics, and runtime security to create a unified platform for managing hybrid and on-prem application environments. Designed for enterprises with complex infrastructures, it correlates application, transaction, and end-user data with business metrics, ensuring that performance improvements translate directly into measurable business outcomes. The platform excels at anomaly detection and root cause analysis, powered by AI and ML baselining that continuously learns and adapts to system behavior. It supports monitoring of critical SAP and non-SAP workflows, enabling organizations to trace issues to the deepest levels of ABAP code or database queries while maintaining business continuity. AppDynamics extends observability across APIs, SaaS, ISPs, and third-party services, offering a full view of network and infrastructure dependencies. For security, it integrates runtime protection, proactively blocking attacks and ensuring compliance with enterprise standards. With Digital Experience Monitoring, organizations gain end-to-end visibility into customer journeys across web, mobile, and synthetic environments. Flexible data collection through agents or OpenTelemetry ensures seamless integration into existing architectures. By preventing costly outages and optimizing resources, AppDynamics has demonstrated tangible ROI, saving enterprises millions while improving user satisfaction. It’s a solution built for businesses that need to unify performance, security, and business impact in one platform.

Media

Media

Integrations Supported

Evolven
SAP Store

Integrations Supported

Evolven
SAP Store
Appvance
Cisco Intersight Workload Optimizer
HCL MyXalytics
IBM NS1 Connect
Interlink Software
JetRails
OverOps
Ozone
Parny
Prosimo
SOAtest
Sedai
TCS ADD
TCS CHROMA
TCS Intelligent Urban Exchange
TCS Optumera
ZigiOps

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$6 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/splunk-appdynamics.html

Categories and Features

AIOps

Not specified

Anomaly Detection

Not specified

IT Alerting

Not specified

IT Service

Not specified

Log Monitoring

Not specified

Root Cause Analysis

Not specified

Categories and Features

AIOps

Not specified

API Monitoring

Not specified

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Monitoring

Not specified

Container Monitoring

Not specified

DNS Monitoring

Not specified

IT Management

Capacity Monitoring
Event Logs
User Activity Monitoring

Mobile App Analytics

Funnel Analysis
Revenue Tracking

Observability

Not specified

Telemetry

Not specified

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