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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Avaron AIM?

Avaron excels in developing autonomous infrastructure solutions specifically designed for enterprise and mission-critical environments. At the heart of their offerings lies AIM (Avaron Infrastructure Manager), an advanced system that continuously monitors infrastructure performance, analyzes key operational metrics, and executes policy-based remediation workflows. By unifying monitoring, automation, simulation, and orchestration into a cohesive platform, AIM not only alleviates operational challenges but also bolsters the resilience and efficiency of infrastructure. In contrast to traditional tools that primarily emphasize monitoring and alerting, AIM integrates observability, AI-driven decision-making, automation, and remediation, effectively removing tedious manual tasks and improving incident response strategies. This innovative solution is tailored for a wide range of industries, including data centers, managed service providers, telecommunications, healthcare, financial services, and manufacturing, ensuring that AIM meets the needs of any organization managing distributed infrastructure. Ultimately, AIM aims to revolutionize the management of critical systems within enterprises, paving the way for a more streamlined and effective operational experience.

Media

Media

Integrations Supported

AXYVOR
BlueCat Gateway
CloudApper iPaaS
CloudFabrix
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite

Integrations Supported

Grafana Loki
LangGraph
Prometheus

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$20 per device
Pro plan: $20 per device/monthly. Free trial available (credit card is required to start).
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Avaron

Date Founded

2020

Company Location

United States

Company Website

Avaron.ai

Categories and Features

AIOps

Not specified

Anomaly Detection

Not specified

IT Alerting

Not specified

IT Service

Not specified

Log Monitoring

Not specified

Root Cause Analysis

Not specified

Categories and Features

AIOps

Not specified

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