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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Azure AI Metrics Advisor?

Implement AI-based monitoring tools to proactively tackle incidents without requiring expertise in machine learning. Azure AI Metrics Advisor, which employs the AI Anomaly Detector as part of the Azure AI Services suite, allows you to effectively monitor key growth elements within your organization, including sales and manufacturing operations. This powerful solution facilitates quick detection and resolution of issues through near real-time monitoring, adaptive modeling that caters to your unique context, and comprehensive diagnostics paired with alert notifications. The user-friendly interface of AI Metrics Advisor streamlines the management of extensive data monitoring, effortlessly integrating with popular time-series databases while also providing stream monitoring features. It assesses all possible combinations of dimensions to pinpoint affected areas for in-depth root-cause analysis and diagnostics, in addition to generating alerts. Furthermore, a guided autotuning feature is available, enabling you to customize the service to meet your specific needs, thus optimizing the overall monitoring experience. By harnessing these sophisticated capabilities, organizations can significantly boost their operational efficiency and agility in addressing new challenges, ultimately leading to improved decision-making and resource allocation. This proactive approach ensures that businesses remain ahead of potential issues, fostering a culture of continuous improvement and resilience.

Media

Media

Integrations Supported

Azure AI Anomaly Detector
Azure AI Services
BlueCat Gateway
CloudFabrix
Crestwood Cloud
Evolven
Microsoft Azure
SAP Store
Splunk User Behavior Analytics
The Galileo Suite
groundcover

Integrations Supported

Azure AI Anomaly Detector
Azure AI Services
BlueCat Gateway
CloudFabrix
Crestwood Cloud
Evolven
Microsoft Azure
SAP Store
Splunk User Behavior Analytics
The Galileo Suite
groundcover

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.75 per 1,000 time series
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/products/ai-services/ai-metrics-advisor/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

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