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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Ciroos?

Ciroos serves as a transformative platform aimed at improving the efficiency of Site Reliability Engineering (SRE) teams through the integration of artificial intelligence, fundamentally changing how incident management is approached by utilizing multi-agent AI to reduce repetitive tasks, swiftly identify anomalies, and accelerate investigations and resolutions in complex, multi-domain environments. This cutting-edge AI SRE companion efficiently connects with a variety of telemetry and observability tools, ticketing systems, collaboration platforms, and cloud service providers, operating effectively in both automated and manual modes to thoroughly investigate alerts, connect data from multiple sources, identify root causes, and provide actionable recommendations often before escalation is necessary. The AI agents integrated within Ciroos formulate adaptive investigation strategies, analyze evidence at a scale comparable to human specialists, and generate post-incident reports to facilitate continuous improvement. Furthermore, the platform’s capacity to correlate information across diverse domains enables it to uncover issues impacting various areas such as infrastructure, networking, applications, and security, thus delivering a holistic solution to contemporary operational obstacles. By effectively bridging the divides between these domains, Ciroos not only optimizes workflows but also allows teams to concentrate on more strategic initiatives, ultimately leading to enhanced organizational performance and resilience in the face of evolving challenges.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
BlueCat Gateway
CloudFabrix
Datadog
Evolven
Google Cloud Platform
Grafana Cloud
Jira
Microsoft Azure
OpenSearch
PagerDuty
Prometheus
SAP Store
ServiceNow
Slack
Splunk Cloud Platform
Splunk User Behavior Analytics
The Galileo Suite
xMatters

Integrations Supported

Amazon Web Services (AWS)
BlueCat Gateway
CloudFabrix
Datadog
Evolven
Google Cloud Platform
Grafana Cloud
Jira
Microsoft Azure
OpenSearch
PagerDuty
Prometheus
SAP Store
ServiceNow
Slack
Splunk Cloud Platform
Splunk User Behavior Analytics
The Galileo Suite
xMatters

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Ciroos

Date Founded

2025

Company Location

United States

Company Website

ciroos.ai/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

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