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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Codeless Platforms Alerting Software?

Are you on the lookout for a software solution that can keep you updated on pertinent events within your business? Have you observed that your stock levels have dropped below acceptable thresholds, a large order has been placed, or a key customer is approaching their credit limit? The Alerting Software from Codeless Platforms eliminates the need for staff to oversee and report on potential problems by providing advanced monitoring and alerting functionalities across all business applications. By embedding real-time alert capabilities into your systems, you can effectively reduce financial risks for your company while enhancing employee efficiency. This Notifications & Alerts feature allows for the automatic dispatch of email and SMS communications, operating 24/7 throughout the year. With an intuitive editor, you can create both HTML and plain text alerts and notifications easily, without any programming knowledge. Furthermore, you can disseminate these messages via multiple channels, such as email, SMS, or compatible messenger APIs, ensuring that your team remains updated regardless of their location. This all-encompassing alerting strategy not only improves communication flow but also cultivates a proactive atmosphere within your organization, encouraging timely responses to issues as they arise. Ultimately, implementing such a system can lead to higher operational efficiency and a more agile response to business challenges.

Media

Media

Integrations Supported

Amazon
BigCommerce
BlueCat Gateway
COINS
CRM for SYSPRO
Codeless Platforms BPA Platform
Dexterity WMS
HubSpot Customer Platform
Interlink Software
Marketo
Metapack
NetSuite
RollBase
Sage 50
Sage Accounting
ShipStation
Shopify
Totalmobile
X (Twitter)
Zendesk

Integrations Supported

Amazon
BigCommerce
BlueCat Gateway
COINS
CRM for SYSPRO
Codeless Platforms BPA Platform
Dexterity WMS
HubSpot Customer Platform
Interlink Software
Marketo
Metapack
NetSuite
RollBase
Sage 50
Sage Accounting
ShipStation
Shopify
Totalmobile
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2,000
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Splunk

Date Founded

2003

Company Location

United States

Company Website

www.splunk.com/en_us/software/it-service-intelligence.html

Company Facts

Organization Name

Codeless Platforms

Date Founded

1997

Company Location

United Kingdom

Company Website

www.codelessplatforms.com/solutions/alerting-software/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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