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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is InsightFinder?

The InsightFinder Unified Intelligence Engine (UIE) offers AI-driven solutions focused on human needs to uncover the underlying causes of incidents and mitigate their recurrence. Utilizing proprietary self-tuning and unsupervised machine learning, InsightFinder continuously analyzes logs, traces, and the workflows of DevOps Engineers and Site Reliability Engineers (SREs) to diagnose root issues and forecast potential future incidents. Organizations of various scales have embraced this platform, reporting that it enables them to anticipate incidents that could impact their business several hours in advance, along with a clear understanding of the root causes involved. Users can gain a comprehensive view of their IT operations landscape, revealing trends, patterns, and team performance. Additionally, the platform provides valuable metrics that highlight savings from reduced downtime, labor costs, and the number of incidents successfully resolved, thereby enhancing overall operational efficiency. This data-driven approach empowers companies to make informed decisions and prioritize their resources effectively.

Media

Media

Integrations Supported

AXYVOR
Splunk User Behavior Analytics

Integrations Supported

AWS Lambda
Apache Cassandra
Apache Kafka
BigPanda
Dynatrace
Elastic Cloud
ExtraHop RevealX
Google Ads
Google Cloud BigQuery
Google Cloud Pub/Sub
Jenkins
Jira
ServiceNow
Splunk AppDynamics
Splunk Cloud Platform
Splunk Infrastructure Monitoring
Sysdig Secure
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$2.5 per core per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

InsightFinder

Date Founded

2015

Company Location

United States

Company Website

insightfinder.com

Categories and Features

AIOps

Not specified

Anomaly Detection

Not specified

IT Alerting

Not specified

IT Service

Not specified

Log Monitoring

Not specified

Root Cause Analysis

Not specified

Categories and Features

AI Observability

Not specified

Anomaly Detection

Not specified

Machine Learning

Not specified

Observability

Not specified

Predictive Analytics

Not specified

Root Cause Analysis

Not specified

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