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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Mona?

Mona is a versatile and smart monitoring platform designed for artificial intelligence and machine learning applications. Data science teams utilize Mona’s robust analytical capabilities to obtain detailed insights into their data and model performance, allowing them to identify problems in specific data segments, thereby minimizing business risks and highlighting areas that require enhancement. With the ability to monitor custom metrics for any AI application across various industries, Mona seamlessly integrates with existing technology infrastructures. Since our inception in 2018, we have dedicated ourselves to enabling data teams to enhance the effectiveness and reliability of AI, while instilling greater confidence among business and technology leaders in their capacity to harness AI's potential effectively. Our goal has been to create a leading intelligent monitoring platform that offers continuous insights to support data and AI teams in mitigating risks, enhancing operational efficiency, and ultimately crafting more valuable AI solutions. Various enterprises across different sectors use Mona for applications in natural language processing, speech recognition, computer vision, and machine learning. Founded by seasoned product leaders hailing from Google and McKinsey & Co, and supported by prominent venture capitalists, Mona is headquartered in Atlanta, Georgia. In 2021, Mona earned recognition from Gartner as a Cool Vendor in the realm of AI operationalization and engineering, further solidifying its reputation in the industry. Our commitment to innovation and excellence continues to drive us forward in the rapidly evolving landscape of AI.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
DataRobot
Evolven
Google Chat
Microsoft Azure
Microsoft Teams
New Relic
PagerDuty
SAP Store
Slack
Snowflake
Splunk User Behavior Analytics
TensorFlow
The Galileo Suite

Integrations Supported

Amazon Web Services (AWS)
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
DataRobot
Evolven
Google Chat
Microsoft Azure
Microsoft Teams
New Relic
PagerDuty
SAP Store
Slack
Snowflake
Splunk User Behavior Analytics
TensorFlow
The Galileo Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Mona

Date Founded

2018

Company Location

United States

Company Website

www.monalabs.io

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

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