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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Nutanix Intelligent Operations?

NCM Intelligent Operations, formerly recognized as Prism Pro/Ultimate, significantly improves capacity management, proactively detects performance anomalies, and simplifies operational procedures with confidence. Its intuitive interface facilitates seamless optimization of virtualization and infrastructure management through advanced predictive analytics and task automation. Users can effectively enhance their daily workflows and increase productivity effortlessly, without the need for coding skills. The platform provides real-time insights into virtual machine performance, enabling swift identification of irregularities and the implementation of automated resolutions. It also helps users understand capacity utilization, project future demands, and reveal inefficiencies within their systems. By utilizing machine learning methodologies, the solution effectively predicts capacity trends and suggests resource enhancements. When it identifies infrastructure issues, it automatically generates alerts and initiates intelligent remediation processes. Instead of depending on a single algorithm, X-FIT utilizes a variety of models in a competitive, tournament-style approach to determine the most suitable one for each unique environment, thereby ensuring optimized operations and enhanced results. This cutting-edge strategy not only boosts overall performance but also drastically minimizes the time dedicated to manual monitoring and management tasks. As a result, organizations can focus on strategic initiatives rather than getting bogged down in routine operational challenges.

Media

Media

Integrations Supported

BlueCat Gateway
Checkmk
CloudFabrix
Cyberint Argos Platform
Evolven
Netreo
Nutanix Cloud Platform
SAP Store
Splunk User Behavior Analytics
The Galileo Suite

Integrations Supported

BlueCat Gateway
Checkmk
CloudFabrix
Cyberint Argos Platform
Evolven
Netreo
Nutanix Cloud Platform
SAP Store
Splunk User Behavior Analytics
The Galileo Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Nutanix

Date Founded

2009

Company Location

United States

Company Website

www.nutanix.com/products/cloud-manager/intelligent-operations

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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