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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Proconex Mobius?

Proconex Mobius Operations Software is a robust platform tailored for industrial operations, aimed at eliminating manual, paper-driven tasks and breaking down information barriers by effectively linking personnel, systems, and workflows on the production floor, thus delivering real-time insights, digitization, and improved visibility. This innovative software enables manufacturers to digitize standard operating procedures, inspections, commissioning tasks, and routine checks through guided mobile task execution, ensuring reliable data capture by utilizing tools like photographs, barcodes, and validation methods to enhance compliance and safety standards. Additionally, it features customized dashboards and analytics that reveal both present and historical performance trends, identify operational risks, and support tailored reporting, which empowers teams to spot irregularities, evaluate batch performance, and speed up decision-making processes. The platform is equipped with integrated alert systems that track unusual activities, providing shift-aware notifications, and includes modular applications such as ProofCheck, QuickView+, DataJaguar, and AlertTrack+, allowing users to implement them independently according to their specific requirements. By addressing the complexities of modern manufacturing operations, Proconex Mobius effectively fosters efficiency and agility across various operational aspects while ensuring that teams are equipped with the tools they need to adapt swiftly to changing demands. Ultimately, this solution not only enhances productivity but also drives continuous improvement within manufacturing environments.

Media

Media

Integrations Supported

BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite

Integrations Supported

BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Proconex

Date Founded

1948

Company Location

United States

Company Website

www.proconexdirect.com/products/operations-software/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

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