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What is Splunk IT Service Intelligence?
Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.
What is Rupert?
Rupert's no-code custom alerts empower you to effortlessly uncover valuable insights, anomalies, or exceptions that are significant to you and deliver them directly to Slack. Leverage the potential of your data warehouse or BI dashboards with Rupert's flexible monitoring and alerting solutions that require no coding skills. Within just a few minutes, you can set up monitoring for any metric or event that piques your interest. By implementing dynamic thresholds, you can merge multiple rules to design more impactful alerts suited to your specific requirements. You can further enhance alerts by applying breakdowns and filters to attain the desired granularity or data segmentation. Choose from an array of options, including period-over-period comparisons, moving averages, anomaly detection, and much more from our comprehensive no-code trigger library. Alerts will provide complete context, as you have the ability to easily incorporate additional data from your warehouse alongside the monitored metric or event. Additionally, you can embed programmable action buttons within alerts, enabling you to create custom URLs or leverage native integrations with platforms such as Jira and Salesforce. This thorough approach guarantees that your alerts are not only informative but also actionable, facilitating improved decision-making processes. Ultimately, Rupert’s solutions simplify the way you interact with data and keep you informed in real-time.
Integrations Supported
Amazon Redshift
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Evolven
Google Cloud BigQuery
Jira
Looker
PostgreSQL
SAP Store
Integrations Supported
Amazon Redshift
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Evolven
Google Cloud BigQuery
Jira
Looker
PostgreSQL
SAP Store
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$199 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Cisco
Date Founded
1984
Company Location
United States
Company Website
www.splunk.com/en_us/products/it-service-intelligence.html
Company Facts
Organization Name
Rupert
Company Location
United States
Company Website
www.hirupert.co
Categories and Features
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Categories and Features
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications