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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Segwise?

The system diligently tracks and monitors all data points within your MMP on a daily basis. Users receive daily alerts regarding any campaigns and creatives that impact their ROAS or show signs of unusual activity. It carefully oversees the metrics of campaigns and creatives, issuing notifications whenever these metrics surpass established thresholds. No matter where your data is stored, Segwise provides an effortless, no-code integration with all data sources. Key features of the platform include anomaly detection, alerting capabilities, and monitoring of cost-per-custom-event, all of which work together to deliver comprehensive insights into campaign performance. Furthermore, Segwise assesses the impact of product updates and LiveOps changes—such as new app versions, tests, and promotional campaigns—allowing for a holistic understanding of both revenue and retention metrics. Users can take advantage of a 14-day free trial that requires no credit card or engineering resources, enabling them to set up the platform in a mere two minutes. With its seamless integration across various data sources, Segwise guarantees a user-friendly, no-code experience that removes the need for technical assistance, thus empowering users to enhance their campaigns effectively. This level of accessibility and ease of use makes Segwise an appealing choice for anyone looking to optimize their marketing efforts.

Media

Media

Integrations Supported

Adjust
Amazon Redshift
App Store
AppsFlyer
BlueCat Gateway
CleverTap
CloudApper iPaaS
Databricks
Evolven
Firebase
Google Cloud Platform
Meta AI
Mintegral
Mixpanel
Snowflake
Splunk User Behavior Analytics
Taboola
Tenjin
Unity
ironSource

Integrations Supported

Adjust
Amazon Redshift
App Store
AppsFlyer
BlueCat Gateway
CleverTap
CloudApper iPaaS
Databricks
Evolven
Firebase
Google Cloud Platform
Meta AI
Mintegral
Mixpanel
Snowflake
Splunk User Behavior Analytics
Taboola
Tenjin
Unity
ironSource

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Segwise

Company Location

United States

Company Website

www.segwise.ai/

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Categories and Features

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