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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Selector Analytics?

Selector's software-as-a-service utilizes advanced machine learning and natural language processing to provide self-service analytics that enable quick access to actionable insights, leading to a remarkable reduction in mean time to resolution (MTTR) by up to 90%. The groundbreaking Selector Analytics platform harnesses artificial intelligence alongside machine learning to execute three vital functions, providing network, cloud, and application operators with essential insights. It consolidates data from a vast array of sources, such as configurations, alerts, metrics, events, and logs, which can include information from router logs, device performance statistics, or the settings of devices across the network. After collecting this data, the system normalizes, filters, clusters, and correlates it through established workflows to produce actionable insights. Following this, Selector Analytics employs machine learning-based data analysis to scrutinize metrics and events, facilitating the automated identification of anomalies. This process allows operators to quickly pinpoint and resolve issues, thereby improving overall operational efficiency. By adopting this thorough methodology, organizations not only enhance their data processing capabilities but also gain the ability to make informed decisions driven by real-time analytics. Ultimately, this empowers teams to respond to challenges proactively and adapt swiftly to the dynamic landscape of their operations.

Media

Media

Integrations Supported

AXYVOR
CloudFabrix
Evolven
SAP Store
The Galileo Suite

Integrations Supported

Amazon CloudWatch
Apache Kafka
Dynatrace
GitHub
Humio
Microsoft Azure
Microsoft Teams
MongoDB
New Relic
PagerDuty
PostgreSQL
Prometheus
Splunk Cloud Platform
Zabbix

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Selector

Company Location

United States

Company Website

www.selector.ai/product/

Categories and Features

AIOps

Not specified

Anomaly Detection

Not specified

IT Alerting

Not specified

IT Service

Not specified

Log Monitoring

Not specified

Root Cause Analysis

Not specified

Categories and Features

AIOps

Not specified

Network Monitoring

Not specified

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