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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Sightline EDM?

Sightline EDM: Enhanced Operations Straight from the Start The use of predictive analytics along with performance and risk-based monitoring has often been seen as a daunting task. The reliance on numerous Excel spreadsheets and fragmented inter-departmental communication led to a significant amount of critical information being overlooked. By transitioning to Sightline EDM, organizations can begin to make informed decisions regarding their operations, effectively prepare for future challenges, and start realizing time and cost savings almost immediately through a straightforward platform. A Streamlined Dashboard The platform offers the ability to merge data from various monitoring tools into a cohesive display: a streamlined, user-friendly dashboard that includes detailed drill-down options. Immediate OT & IT Insights With customizable alerts for any issues or irregularities, the system allows users to visualize and analyze production and operational data in mere minutes, rather than waiting for months. Adaptable for All Organizations & Teams This robust, enterprise-grade software solution is designed to scale, featuring role-based access controls, enhanced security, and tailored user experiences that are compatible with all web browsers and mobile devices. Quick Integrations Across Platforms Gathering data from PLCs, CNC machines, process equipment, ERP/MES systems, and other essential data sources is accomplished in minutes through the use of open, agent, and agentless interfaces. Furthermore, this integration capability ensures that organizations can remain agile and responsive in a rapidly evolving market.

Media

Media

Integrations Supported

AXYVOR
BlueCat Gateway
CloudApper iPaaS
CloudFabrix
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

iPhone
iPad
Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Sightline Systems

Date Founded

1980

Company Location

United States

Company Website

www.sightline.com

Categories and Features

AIOps

Not specified

Anomaly Detection

Not specified

IT Alerting

Not specified

IT Service

Not specified

Log Monitoring

Not specified

Root Cause Analysis

Not specified

Categories and Features

Anomaly Detection

Not specified

Capacity Planning

Not specified

Data Management

Data Analysis
Data Migration
Data Quality Control
Data Security
Master Data Management

Data Visualization

Analytics
Dashboard Creation

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Real Time Analytics
Resource Management
Server Monitoring
Uptime Monitoring

Root Cause Analysis

Not specified

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