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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is SolarWinds Log Analyzer?

You can swiftly and efficiently analyze machine-generated data, enabling quicker identification of the underlying causes of IT issues. This user-friendly and robust system includes features like log aggregation, filtering, alerting, and tagging. When integrated with Orion Platform products, it facilitates a unified perspective on logs related to IT infrastructure monitoring. Our background in network and system engineering positions us to assist you effectively in resolving your challenges. The log data produced by your infrastructure offers valuable insights into performance. With Log Analyzer monitoring tools, you can gather, consolidate, analyze, and merge thousands of events from Windows, syslog, traps, and VMware. This functionality supports thorough root-cause analysis. Searches are performed using basic matching techniques, and you can apply multiple search criteria to refine your results. Additionally, log monitoring software empowers you to save, schedule, export, and manage your search outcomes with ease, ensuring efficient handling of log data for every scenario. Overall, leveraging these tools can significantly enhance your IT problem-solving capabilities.

Media

Media

Integrations Supported

AXYVOR
BlueCat Gateway
CloudApper iPaaS
CloudFabrix
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite

Integrations Supported

24Cevent
Datto Workplace
HCL BigFix AEX
Securden Endpoint Privilege Manager

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

SolarWinds

Date Founded

1999

Company Location

United States

Company Website

www.solarwinds.com/log-analyzer

Categories and Features

AIOps

Not specified

Anomaly Detection

Not specified

IT Alerting

Not specified

IT Service

Not specified

Log Monitoring

Not specified

Root Cause Analysis

Not specified

Categories and Features

Log Analysis

Not specified

Log Management

Archiving
Consolidation
Event Logs
Network Logs
Syslogs
Web Logs

Log Monitoring

Not specified

Root Cause Analysis

Not specified

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