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What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

What is Splunk Enterprise Security?

The top SIEM solution provides significant visibility, improves detection precision through contextual understanding, and enhances operational efficiency. This exceptional level of visibility is made possible by effectively consolidating, normalizing, and analyzing vast amounts of data from various sources, all facilitated by Splunk's powerful, data-centric platform that incorporates advanced AI capabilities. Utilizing risk-based alerting (RBA) — a standout feature of Splunk Enterprise Security — organizations can dramatically reduce alert volumes by up to 90%, enabling them to concentrate on the most pressing threats. This functionality not only boosts productivity but also guarantees that the monitored threats are of high credibility. Additionally, the seamless integration of Splunk SOAR automation playbooks with the case management functionalities of Splunk Enterprise Security and Mission Control fosters a unified working environment. By enhancing the mean time to detect (MTTD) and mean time to respond (MTTR) for incidents, teams can significantly improve their overall incident management efficiency. This holistic strategy ultimately cultivates a proactive security stance capable of adapting to changing threats, ensuring that organizations remain one step ahead in their defense. As a result, they can confidently navigate the complex landscape of cybersecurity challenges that lie ahead.

Media

Media

Integrations Supported

AXYVOR
CloudFabrix
SAP Store
Splunk User Behavior Analytics

Integrations Supported

Amazon Web Services (AWS)
Apache Kafka
BitSight
Cassandra
EndaceProbe
Google Cloud Platform
Kubernetes
Liminal
ManageEngine Vulnerability Manager Plus
Microsoft Azure
MongoDB
NGINX
SiteWall by CellWall
Tangerin AI
gPanel

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/it-service-intelligence.html

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/products/enterprise-security.html

Categories and Features

AIOps

Not specified

Anomaly Detection

Not specified

IT Alerting

Not specified

IT Service

Not specified

Log Monitoring

Not specified

Root Cause Analysis

Not specified

Categories and Features

Security Analytics

Not specified

SIEM

Not specified

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