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Ratings and Reviews 0 Ratings
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What is Spoke.ai?
Spoke is the innovative operating system crafted for the teams of tomorrow. It seamlessly integrates, organizes, and refines information from your various tools, offering crucial context for your assignments. With Spoke's consolidated inbox, you can effectively manage and prioritize alerts from different platforms, which drastically cuts down the time you spend on daily communications. Its secure and private AI swiftly summarizes text conversations, enabling you to gauge their significance in an instant—give it a try in Slack today! You can conveniently monitor who still needs to reply and send gentle nudges, ensuring that nothing gets overlooked. The powerful AI features of Spoke distill essential information from all your resources, allowing you to remain effortlessly informed. By utilizing Spoke, you can adopt a more streamlined approach to collaboration, significantly boosting your team's efficiency and overall productivity. Experience the future of teamwork and elevate your daily operations with this remarkable tool.
What is Spoke Phone?
Spoke stands out as the premier platform designed for managing intricate, high-stakes, and regulated discussions. It effectively enables employees to articulate and gather essential information, facilitating deal progression and enhancing customer satisfaction. By seamlessly integrating with various tools, Spoke personalizes interactions, boosts efficiency, and guarantees adherence to compliance standards. With over 250,000 conversations taking place daily, it offers a suite of features including voice calls, SMS, WhatsApp integration, a shared team inbox, customizable routing options, personalized IVRs, caller analytics, and much more.
**The Challenge**
Currently, a limited number of employees possess the training or capability to engage in complex, context-rich, and tailored conversations with customers.
**The Answer**
Spoke equips every team member with the necessary knowledge and skills to conduct high-quality, compliant conversations that yield favorable outcomes for both customers and the business.
To accomplish this, Spoke Phone merges the advantages of traditional business telephony, costly contact centers, and top-notch business process automation into a user-friendly interface accessible via mobile or desktop devices.
This integration of customer data, processes, and automation into communications—whether through calls, SMS, or WhatsApp—ensures that every interaction is informed and effective, ultimately transforming the way businesses connect with their clients.
Integrations Supported
Copper
GitHub
Google
HubSpot CRM
HubSpot Customer Platform
Jira
Linear
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
Integrations Supported
Copper
GitHub
Google
HubSpot CRM
HubSpot Customer Platform
Jira
Linear
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$15 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Spoke.ai
Date Founded
2021
Company Location
Germany
Company Website
www.spoke.ai/
Company Facts
Organization Name
Spoke Network
Date Founded
2016
Company Location
New Zealand
Company Website
spokephone.com
Categories and Features
Categories and Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration