Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • HubSpot CRM Reviews & Ratings
    24,151 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,642 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • monday sales CRM Reviews & Ratings
    1,520 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    863 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    130 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    53 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,142 Ratings
    Company Website
  • JobNimbus Reviews & Ratings
    550 Ratings
    Company Website
  • InfoFlo Reviews & Ratings
    188 Ratings
    Company Website

What is Spotler CRM?

Spotler CRM, which was previously known as Really Simple Systems, is a robust CRM solution tailored for expanding teams operating in the B2B sector. This platform equips your sales personnel with all the necessary tools to efficiently oversee prospects, customers, and sales processes, all while maintaining control over their strategic direction rather than being constrained by technology. Additionally, Spotler CRM features integrated email marketing tools and customer service modules, offering seamless accessibility from desktops, tablets, and smartphones. Designed for simplicity, the CRM allows for quick setup and user-friendly navigation, enabling you to train your team in just a matter of minutes, thereby allowing you to concentrate on scaling your business effectively. Furthermore, its versatility ensures that your team can engage with clients and manage tasks on-the-go, enhancing productivity and responsiveness.

What is SOMTAB?

Clients’ perceptions of your organization during every interaction, especially during pivotal moments, play a crucial role in shaping their overall feelings towards it. By practicing active listening throughout the customer journey, you can gain a deeper understanding of your clients' requirements and improve your ability to react appropriately. Clearly, evaluating the customer experience is essential for implementing successful business strategies. It is a well-known fact that a happy customer forms the backbone of loyalty. Our support spans every stage of project execution, starting from the design phase and concluding with an analysis of the results. This encompasses the thorough development of customer survey techniques or voice of the customer initiatives. We prioritize continual data gathering from the specified audience and produce comprehensive reports and dashboards that aid in making informed decisions across all levels of the organization. Furthermore, we establish a structured feedback loop strategy that includes follow-up engagement with clients post-survey, featuring strategic design and manager training, to ensure your organization stays aligned with customer expectations. By nurturing this continuous cycle of feedback and enhancement, we help cultivate a customer-centric culture that not only boosts overall satisfaction but also strengthens loyalty. Ultimately, this approach not only benefits your organization but also creates a more meaningful connection with your clients.

Media

Media

Integrations Supported

ActiveCampaign
Chat Agents
Dropbox
Facebook
Gmail
Google Sheets
Integrately
KashFlow
Leadinfo
Microsoft Excel
Microsoft Exchange
QuickBooks Online
Sage Accounting
Stackreaction
Trello
Typeform
X (Twitter)
Xero
Zapier

Integrations Supported

ActiveCampaign
Chat Agents
Dropbox
Facebook
Gmail
Google Sheets
Integrately
KashFlow
Leadinfo
Microsoft Excel
Microsoft Exchange
QuickBooks Online
Sage Accounting
Stackreaction
Trello
Typeform
X (Twitter)
Xero
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$17.00/month
Free Trial Offered?
Free Version

Pricing Information

$2000 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spotler

Date Founded

2004

Company Location

The Netherlands

Company Website

spotler.com/en-gb/crm

Company Facts

Organization Name

SOM

Date Founded

1986

Company Location

Canada

Company Website

www.som.ca/en/products/customer-experience-management

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Construction CRM

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Popular Alternatives

BidBook Reviews & Ratings

BidBook

CRM Evangelist

Popular Alternatives

Xapsys CRM Reviews & Ratings

Xapsys CRM

Xapsys
HubSpot CRM Reviews & Ratings

HubSpot CRM

HubSpot