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What is springbig?

The leading platform for cannabis marketing that businesses can rely on. This premier platform empowers cannabis companies to enhance retention, boost revenue, foster customer loyalty, and develop innovative marketing campaigns tailored for the industry. One of the most effective strategies to drive foot traffic and cultivate loyalty in dispensaries is through the implementation of loyalty programs. By offering rewards points for every purchase, businesses can significantly improve customer retention, enhance satisfaction, and transform occasional buyers into dedicated patrons. Moreover, for cannabis enterprises, utilizing text messaging stands out as the most economical and effective method to engage with potential customers. Our FCC-compliant marketing tools for dispensaries enable cannabis businesses to precisely target their audiences and tailor experiences, ultimately leading to improved return on investment. With these strategies in place, cannabis companies can navigate the competitive landscape with greater assurance and success.

What is Repeat Returns?

In 2020, restaurants encountered challenges that were unlike anything seen before, yet a remarkable 82% of our clients managed to either maintain or increase their sales during this difficult period, with many even reaching all-time high sales records. Conventional marketing methods frequently result in heavy discounts that can diminish the perceived value of a loyal customer base. On the other hand, Repeat Returns employs a customized marketing strategy that syncs promotions with individual customer buying patterns and reaches out to them at the most advantageous times. This method not only promotes more frequent customer visits but also enhances overall expenditure per visit. When businesses depend too heavily on significant discounts, they often attract consumers who are primarily interested in finding the best deals, a trend that can be detrimental to long-term profitability. By implementing a rewards system that recognizes and rewards customers for their increased spending, establishments can nurture lasting loyalty and ensure that customers consistently choose their services. In the end, this innovative approach not only strengthens customer relationships but also cultivates a cycle of loyalty that ultimately fuels ongoing growth and profitability for the business over the long haul. This dynamic creates a win-win scenario where both the business and its customers thrive together.

Media

Media

Integrations Supported

BLAZE
BudTender
Cova
Dispense
Greenline
Headset
Jane
KORONA POS
Olla
POSaBIT
Pandium
Surfside
THSuite
Toast Kitchen Display System
Toast POS

Integrations Supported

BLAZE
BudTender
Cova
Dispense
Greenline
Headset
Jane
KORONA POS
Olla
POSaBIT
Pandium
Surfside
THSuite
Toast Kitchen Display System
Toast POS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

springbig

Date Founded

2012

Company Location

United States

Company Website

www.springbig.com

Company Facts

Organization Name

Repeat Returns

Company Website

www.repeatreturns.com

Categories and Features

Cannabis

Administrative / HR Management
Business Management
CRM
Compliance Tracking
Cultivation Management
Delivery Management
Dispensary Management
Distribution
ERP
For Hemp & CBD
Inventory Management / Control
Lab Testing
Manufacturing
Payment Processing
Point of Sale (POS)
Reporting / Analytics
Retail Management
Sales Tracking
Seed to Sale
Supplier Management
Supply Chain Management
Toll Processing
Traceability
eCommerce / Online Ordering

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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