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What is Sprinklr Social?

Sprinklr Social is a powerful, AI-enhanced platform tailored for large enterprises, empowering teams to manage every aspect of their social media footprint across more than 30 diverse social and messaging platforms through one unified solution. This comprehensive tool integrates vital functionalities such as social listening, content publishing, audience engagement, campaign oversight, automation, sentiment tracking, analytics, and governance into a seamless workflow. Users benefit from a centralized content calendar, alongside capabilities for planning, creating, scheduling, and refining posts based on AI-driven suggestions related to optimal timing, hashtags, tone, and performance analytics. Furthermore, the platform enables teams to keep track of conversations, shifts in sentiment, and emerging trends in real-time across multiple networks, while also automating responses and managing incoming communications to ensure timely replies to customer inquiries and interactions. By unifying data, insights, and actionable strategies, Sprinklr enhances collaboration within social teams, ensuring adherence to brand standards through automated workflows and approvals, ultimately converting social interactions into valuable business results for marketing, sales, and other divisions. In an ever-changing digital environment, Sprinklr Social provides organizations with the essential tools needed to adapt, innovate, and excel in their social media approaches, thereby reinforcing their market presence and driving engagement. As brands continue to navigate the complexities of online interactions, Sprinklr remains a vital partner in their journey toward success.

What is Hashtag'd?

Our platform enables prominent global brands to gather, curate, and harness high-quality social media content shared by customers for their advertising campaigns. By seamlessly integrating user-generated content (UGC) from consumers, influencers, and innovative brand initiatives, companies can obtain content directly or via all major social media platforms. To encourage consumer engagement, brands can provide incentives, including prizes or vouchers, enhancing participation rates. You have the option to moderate content in real-time or utilize our proprietary TreasureHunterâ„¢ technology, which pinpoints the exact user-generated content you need based on six distinct criteria. Our sophisticated machine learning algorithms further enhance this process by analyzing logos and visual components. To weave consumer creativity into your advertising, acquiring permission is vital, and our comprehensive rights management solutions facilitate this efficiently. In just moments, you can send and track GDPR-compliant requests with a single click, simplifying the process significantly. From the initial setup to full execution, we are committed to ensuring the success of your UGC campaign via various support channels, such as phone, email, and live chat. Our platform is built with GDPR compliance as a priority and is fortified with HTTPS security, while participant data is protected through military-grade encryption. You can have confidence that our cloud infrastructure will adapt and scale to meet the changing needs of your campaign, guaranteeing a smooth experience as you expand. Moreover, we place a strong emphasis on user experience, making it straightforward for brands to connect with their audiences effectively, which ultimately drives better results and engagement.

Media

Media

Integrations Supported

Facebook
Instagram
X (Twitter)
Adjust
Adobe Analytics
Adobe Experience Cloud
Adobe Express
Adobe Marketo Engage
Microsoft 365
Oracle Cloud Infrastructure
Smarsh
Snowflake
Sprinklr
Stripe
Tableau
TikTok
WhatsApp
WordPress
YouTube
Zendesk

Integrations Supported

Facebook
Instagram
X (Twitter)
Adjust
Adobe Analytics
Adobe Experience Cloud
Adobe Express
Adobe Marketo Engage
Microsoft 365
Oracle Cloud Infrastructure
Smarsh
Snowflake
Sprinklr
Stripe
Tableau
TikTok
WhatsApp
WordPress
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com/products/social-media-management/

Company Facts

Organization Name

Xeio

Date Founded

2014

Company Location

United Kingdom

Company Website

hashtagd.net

Categories and Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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