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What is Sprinklr Social?

Sprinklr Social is a powerful, AI-enhanced platform tailored for large enterprises, empowering teams to manage every aspect of their social media footprint across more than 30 diverse social and messaging platforms through one unified solution. This comprehensive tool integrates vital functionalities such as social listening, content publishing, audience engagement, campaign oversight, automation, sentiment tracking, analytics, and governance into a seamless workflow. Users benefit from a centralized content calendar, alongside capabilities for planning, creating, scheduling, and refining posts based on AI-driven suggestions related to optimal timing, hashtags, tone, and performance analytics. Furthermore, the platform enables teams to keep track of conversations, shifts in sentiment, and emerging trends in real-time across multiple networks, while also automating responses and managing incoming communications to ensure timely replies to customer inquiries and interactions. By unifying data, insights, and actionable strategies, Sprinklr enhances collaboration within social teams, ensuring adherence to brand standards through automated workflows and approvals, ultimately converting social interactions into valuable business results for marketing, sales, and other divisions. In an ever-changing digital environment, Sprinklr Social provides organizations with the essential tools needed to adapt, innovate, and excel in their social media approaches, thereby reinforcing their market presence and driving engagement. As brands continue to navigate the complexities of online interactions, Sprinklr remains a vital partner in their journey toward success.

What is Publer?

Optimize the process of creating, curating, and automating your upcoming social media content by employing efficient formatting tools and personalized hashtag suggestions that align with your specific tastes. You can craft new posts individually or in bulk, and visually organize them through an intuitive drag-and-drop interface. Increase your audience engagement by taking advantage of recommended peak posting times or selecting your own preferred slots. By carefully overseeing and managing each post, you can significantly boost your social media performance and drive sales. Additionally, you can coordinate and adjust the collaboration within your marketing team to ensure that all objectives are achieved effectively. Whether your team includes dedicated social media managers, marketing assistants, freelancers, or guest contributors, assigning roles and establishing a clear hierarchy for each member is straightforward. Uncover your top-performing content, identify the most advantageous posting times, and analyze your most engaged audience segments. Generate in-depth visual analytics reports to assess your brand's performance, which can be shared with your marketing team and clients to enhance transparency regarding your impact and growth opportunities. This thorough strategy not only streamlines management but also strengthens your overall marketing efforts while allowing for continuous improvement through data-driven insights.

Media

Media

Integrations Supported

Acoustic Exchange
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Manager
Adobe Express
Amazon Bedrock
Facebook
Gemini Enterprise Agent Platform
Inksprout
Mailchimp
Microsoft 365
RetargetKit
Salesforce
Slack
Snowflake
Stripe
TikTok
Twilio
WhatsApp
WordPress

Integrations Supported

Acoustic Exchange
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Manager
Adobe Express
Amazon Bedrock
Facebook
Gemini Enterprise Agent Platform
Inksprout
Mailchimp
Microsoft 365
RetargetKit
Salesforce
Slack
Snowflake
Stripe
TikTok
Twilio
WhatsApp
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$7 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com/products/social-media-management/

Company Facts

Organization Name

Kalemi Code

Date Founded

2017

Company Location

Albania

Company Website

publer.io

Categories and Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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Popular Alternatives