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What is Sprinklr?

Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.

What is AIXON?

AIXON functions as an all-encompassing data science platform that not only integrates and refines your existing customer data but also provides a profound understanding of your audience, enabling seamless deployment of AI models to predict their future behaviors. By augmenting user profiles with a combination of internal metrics and external insights, AIXON offers a comprehensive view of your clientele. The platform utilizes sophisticated AI algorithms to quickly pinpoint the most effective patterns for your marketing initiatives, allowing for immediate responses based on the gained insights. AIXON compiles a holistic 360-degree perspective of your audience by merging data from multiple sources, including applications, websites, and CRM systems. Additionally, by integrating this data with users' digital footprints derived from Appier’s unique cross-screen database, you can significantly enhance your audience profiles. You have the option to either implement existing AI models or create custom ones, facilitating the generation of significant predictions within minutes. The platform also allows users to categorize their audiences based on interests or personas, uncover similar audiences, analyze different groups, and forecast future behaviors such as conversion rates, ensuring that your marketing strategies are both precise and impactful. Consequently, AIXON is tailored to elevate your decision-making and enhance your engagement outcomes, making it an indispensable tool for modern marketers. Ultimately, leveraging AIXON can lead to smarter business strategies and more meaningful connections with your audience.

Media

Media

Integrations Supported

Adverity
Aprimo
ConfigPay
Conversionomics
Facebook
Google Analytics
InSync.ai
LinkedIn
MSIGHTS
Mailchimp
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Rebrandly
Shopify
Stackla
StepFunction
Stripe
TrendSpottr
X (Twitter)
Zendesk

Integrations Supported

Adverity
Aprimo
ConfigPay
Conversionomics
Facebook
Google Analytics
InSync.ai
LinkedIn
MSIGHTS
Mailchimp
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Rebrandly
Shopify
Stackla
StepFunction
Stripe
TrendSpottr
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Appier

Date Founded

2012

Company Location

Taiwan

Company Website

www.appier.com/aixon-your-data-science-platform/

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Data Science

Access Control
Advanced Modeling
Audit Logs
Data Discovery
Data Ingestion
Data Preparation
Data Visualization
Model Deployment
Reports

Popular Alternatives

Popular Alternatives

KPI6 Reviews & Ratings

KPI6

KPI6.com