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What is Sprinklr?

Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.

What is Appreciation Engine?

The Appreciation Engine is an innovative online platform aimed at engaging users through social login while delivering valuable insights that can boost your marketing and user acquisition strategies. With the AE Connect functionality, you can effortlessly gather users from diverse platforms including social media, gaming, and streaming services. Integrating social login into any app or website is a simple process that ensures a smooth user experience. Moreover, AE Insights, our customer data platform, allows you to analyze user behaviors and preferences, uncovering unique interests, influential figures, and interactions with competitors. You can trust that your digital data is well-protected through robust privacy measures, safeguarding both your users and your business. Additionally, tailored audience seed lists can be created for platforms such as Facebook and Google, potentially increasing your online conversion rates significantly, with reports suggesting improvements of up to nine times. By leveraging these sophisticated tools, you can amplify user engagement and secure a competitive advantage in your marketing endeavors. Ultimately, the Appreciation Engine empowers businesses to make informed decisions that drive growth and enhance user satisfaction.

Media

Media

Integrations Supported

Facebook
Aprimo
Automat Conversational Marketing
CELUM
Chattermill
ConfigPay
Conversionomics
Google Analytics
Google Cloud Platform
HubSpot Marketing Hub
Instagram
LinkedIn
Marketo
Microsoft Dynamics 365 Marketing
Netino
Rebrandly
Rivery
Snapchat
Stackla
Zendesk

Integrations Supported

Facebook
Aprimo
Automat Conversational Marketing
CELUM
Chattermill
ConfigPay
Conversionomics
Google Analytics
Google Cloud Platform
HubSpot Marketing Hub
Instagram
LinkedIn
Marketo
Microsoft Dynamics 365 Marketing
Netino
Rebrandly
Rivery
Snapchat
Stackla
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Appreciation Engine

Date Founded

2011

Company Location

Canada

Company Website

get.theappreciationengine.com/how-ae-works/

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

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