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Ratings and Reviews 0 Ratings
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What is Sprinklr?
Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.
What is Hashtag'd?
Our platform enables prominent global brands to gather, curate, and harness high-quality social media content shared by customers for their advertising campaigns. By seamlessly integrating user-generated content (UGC) from consumers, influencers, and innovative brand initiatives, companies can obtain content directly or via all major social media platforms. To encourage consumer engagement, brands can provide incentives, including prizes or vouchers, enhancing participation rates. You have the option to moderate content in real-time or utilize our proprietary TreasureHunter™ technology, which pinpoints the exact user-generated content you need based on six distinct criteria. Our sophisticated machine learning algorithms further enhance this process by analyzing logos and visual components. To weave consumer creativity into your advertising, acquiring permission is vital, and our comprehensive rights management solutions facilitate this efficiently. In just moments, you can send and track GDPR-compliant requests with a single click, simplifying the process significantly. From the initial setup to full execution, we are committed to ensuring the success of your UGC campaign via various support channels, such as phone, email, and live chat. Our platform is built with GDPR compliance as a priority and is fortified with HTTPS security, while participant data is protected through military-grade encryption. You can have confidence that our cloud infrastructure will adapt and scale to meet the changing needs of your campaign, guaranteeing a smooth experience as you expand. Moreover, we place a strong emphasis on user experience, making it straightforward for brands to connect with their audiences effectively, which ultimately drives better results and engagement.
Integrations Supported
Facebook
Instagram
X (Twitter)
Aprimo
Bryj
CELUM
InSync.ai
ItsAlive
Jive
LinkedIn
Integrations Supported
Facebook
Instagram
X (Twitter)
Aprimo
Bryj
CELUM
InSync.ai
ItsAlive
Jive
LinkedIn
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sprinklr
Date Founded
2009
Company Location
United States
Company Website
www.sprinklr.com
Company Facts
Organization Name
Xeio
Date Founded
2014
Company Location
United Kingdom
Company Website
hashtagd.net
Categories and Features
Audience Intelligence
AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Social Media Advertising
Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Categories and Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling