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What is Sprinklr?

Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.

What is Naytev?

Naytev acts as an all-encompassing solution for managing social media, significantly improving the way you present and disseminate your content. In today's digital environment, where social media platforms are essential for discovering new content, cutting through the noise has become more difficult than ever. Leading the industry in data-driven social A/B testing, publishing, and paid promotion, Naytev equips teams with the tools they need to refine and succeed in their strategies. It offers outstanding features for content creators, allowing them to automate and enhance both paid and organic social media efforts across various platforms. With our complimentary Social Analytics, users can obtain a comprehensive overview that covers multiple social networks. You have the flexibility to create limitless dashboards that integrate a broad spectrum of paid and organic metrics, thereby maximizing your analytical insights. Discover the most efficient and user-friendly social media scheduling tool on the market, complete with live post previews and seamless content recirculation capabilities. Whether you're dealing with complex scheduling or executing sophisticated campaigns, you can elevate posts either manually or automatically, perform A/B tests, and fine-tune your methods to secure the conversions that hold the most significance for you. Moreover, Naytev is crafted to revolutionize the way you connect with your audience amid the busy and competitive social media landscape. By leveraging its advanced features, you can ensure that your content not only reaches its intended audience but also resonates effectively.

Media

Media

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)
Bitly
Bronto Marketing Platform
Conversionomics
Facebook Ads
InSync.ai
Netino
Netomi
Radiance Labs
Rivery
SAP Store
Shopify
Snapchat
StepFunction
Stripe
TrendSpottr
Zendesk

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)
Bitly
Bronto Marketing Platform
Conversionomics
Facebook Ads
InSync.ai
Netino
Netomi
Radiance Labs
Rivery
SAP Store
Shopify
Snapchat
StepFunction
Stripe
TrendSpottr
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Naytev

Date Founded

2014

Company Location

United States

Company Website

www.naytev.com

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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