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What is Sprinklr?

Sprinklr is an enterprise-grade, AI-native Unified Customer Experience Management platform built to power modern customer engagement. It unifies marketing, social, customer service, and insights into a single system of record. Sprinklr analyzes billions of digital conversations to deliver real-time consumer, product, and market intelligence. AI copilots and intelligent agents automate engagement, routing, and insight generation across teams. The platform enables consistent, compliant brand experiences across more than 30 digital and social channels. Customer service teams use Sprinklr to deliver faster, more empathetic support through omnichannel workflows. Marketing teams orchestrate global campaigns while maximizing ROI with data-driven insights. Built-in workflows simplify automation, governance, and operational efficiency. Sprinklr integrates with enterprise systems to eliminate silos and unify data. Designed for large-scale organizations, it supports customization, security, and compliance requirements. Trusted by iconic global brands, Sprinklr is recognized by leading industry analysts. Overall, it helps enterprises elevate every customer interaction and scale exceptional experiences worldwide.

What is Rasgo?

Rasgo leverages the power of GPT-4 to elevate enterprise data analytics via its advanced platform, allowing organizations to extract AI-driven insights directly from their enterprise data warehouses (EDWs). This platform effortlessly integrates with existing data systems, simplifying the extraction and analysis of valuable insights while reducing the need for manual data processing. Through the use of natural language, Rasgo’s AI agents interact with the data to uncover essential trends and deliver continuous, proactive insights, enabling teams to make informed decisions and boost operational efficiency at all times. Furthermore, this cutting-edge method not only conserves time but also promotes a more profound comprehension of the data landscape, cultivating a culture of data-centric decision-making throughout the organization. By making data more accessible and understandable, Rasgo empowers teams to drive innovation and improve overall performance.

Media

Media

Integrations Supported

Automat Conversational Marketing
Bitly
Bronto Marketing Platform
Bryj
CELUM
Facebook
Google Analytics
InSync.ai
Instagram
Jive
MSIGHTS
Mailchimp
Microsoft Dynamics 365 Marketing
Rivery
Sprinklr Insights
Stackla
StepFunction
TrendSpottr
Uptempo
X (Twitter)

Integrations Supported

Automat Conversational Marketing
Bitly
Bronto Marketing Platform
Bryj
CELUM
Facebook
Google Analytics
InSync.ai
Instagram
Jive
MSIGHTS
Mailchimp
Microsoft Dynamics 365 Marketing
Rivery
Sprinklr Insights
Stackla
StepFunction
TrendSpottr
Uptempo
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Rasgo

Date Founded

2020

Company Location

United States

Company Website

www.rasgoml.com

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

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