Sprout Social Reviews & Ratings

Sprout Social

4.4 out of 5 stars

Ratings and Reviews 11 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Sprout Social?

Cultivate and strengthen meaningful relationships on social media by effectively engaging with your audience and measuring results through a comprehensive platform tailored for connection-building. Sprout Social excels in crucial areas such as user experience, customer support, satisfaction ratings, return on investment, and ease of adoption. Discover the most thorough and integrated approach to social media management designed for growth and scalability. Analyze trends and actionable insights derived from social interactions to refine your marketing and branding efforts. Work collaboratively as a team to plan, organize, schedule, and distribute content effortlessly across multiple social platforms. Improve your social monitoring capabilities and enhance responsiveness with a centralized inbox that keeps all interactions in one place. Utilize detailed social analytics and dashboards to support informed strategic planning throughout your organization. Authentic connections between real people and genuine brands foster relationships that truly matter. Users consistently highlight their motivations for choosing Sprout's cutting-edge social media management tools and services, and the platform's dedication to excellence is evident through the success stories shared by its diverse clientele. Furthermore, this commitment to client success positions Sprout Social as a leader in the industry, making it an invaluable asset for businesses looking to thrive online.

What is Meltwater?

Meltwater is an AI-powered media intelligence, social listening, and marketing analytics platform that helps organizations monitor public conversations, manage media relationships, and evaluate brand performance. The software aggregates information from online news publications, social media networks, blogs, forums, review sites, podcasts, print publications, and television and radio broadcasts. Its media monitoring capabilities identify brand mentions, track press coverage, evaluate estimated audience reach, and measure share of voice against competitors. Social listening tools analyze conversations across Instagram, TikTok, Facebook, LinkedIn, YouTube, Reddit, X, and other regional and international platforms. AI-powered sentiment analysis, topic classification, and trend detection help communications teams understand changing consumer attitudes and identify emerging risks or opportunities. Meltwater's AI assistant, Mira, supports conversational analysis, automated summaries, research workflows, and the interpretation of complex media and marketing datasets. Media relations capabilities include journalist discovery, searchable contact profiles, personalized email outreach, press release distribution, and reporting on media engagement. Its influencer marketing tools enable organizations to identify creators, evaluate audience demographics, coordinate partnerships, manage campaigns, and measure influencer marketing results. Consumer intelligence capabilities provide audience segmentation, competitive benchmarking, trend forecasting, and analysis of customer preferences across digital channels. Meltwater also offers AI visibility tracking to monitor how organizations and competitors are represented in AI-generated answers from platforms such as ChatGPT, Gemini, Claude, and Perplexity.

Media

Media

Integrations Supported

Rippling
Supermetrics
Bitly
Cerby
Dataddo
Employee Advocacy by Sprout Social
Facebook
HubSpot Customer Platform
LinkedIn
OpenAI
Pinterest
Rambox
RiteKit
RiteTag
Stackreaction
Threads
UserVoice

Integrations Supported

Rippling
Supermetrics
Videoma Intelion
Intelligence2day
Netino

API Availability

API Availability

Pricing Information

$199/seat/month
Free Trial Offered?

Pricing Information

Meltwater does not use a fixed public price list. Pricing depends on your team’s needs, coverage requirements, and contract terms.

Indicative ranges start from $10,000/year for Starter, $25,000/year for Pro, and $130,000/year for Enterprise. Final quotes vary by setup. Prices are in $USD.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Sprout Social

Date Founded

2010

Company Location

United States

Company Website

www.sproutsocial.com

Company Facts

Organization Name

Meltwater Group

Date Founded

2001

Company Location

United States

Company Website

www.meltwater.com

Categories and Features

AI Review Management

Not specified

Brand Monitoring

Not specified

Employee Advocacy

Not specified

Influencer Marketing

Not specified

Reputation Management

Campaign Management
Response Management
Review Monitoring
Social Media Metrics
Social Media Monitoring

Sentiment Analysis

Not specified

Social Listening

Not specified

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Competitive Analysis
Customer Engagement
Dashboard
Influencer Tracking
Sentiment Analysis
Trend Tracking

Social Networking

Not specified

Categories and Features

AI Review Management

Not specified

Audience Intelligence

Not specified

Blogger Outreach

Not specified

Brand Monitoring

Not specified

Influencer Marketing

Not specified

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

PR Analytics

Not specified

Public Relations

Article Author Database
Auto-Update Media Lists
Campaign Management
Clippings Management
Communications Calendar
Contact Management
Digital Asset Management
Direct Mail Management
Email Distribution
Press Monitoring
Press Release Builder

Reputation Management

Social Media Metrics
Social Media Monitoring

Social Listening

Not specified

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Multi-Channel Data Collection

Social Media Management

Brand Tracking
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Post Scheduling

Social Media Monitoring

Competitive Analysis
Dashboard
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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Meltwater Reviews & Ratings

Meltwater

Meltwater Group