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What is SpryCIS?

The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.

What is Genability Data Explorer?

Unveil the premier solution for energy professionals with Genability Signal® Data Explorer™, a streamlined web application tailored to fulfill your requirements without any extraneous features. This innovative platform keeps you updated on the most recent electricity tariffs and allows for precise cost calculations, thus removing the need for tedious online searches and ensuring exceptional accuracy. With its intuitive interface that belies its robust capabilities, it's a formidable, data-centric tool celebrated for being the most accurate and versatile rate engine in the market. The Explorer offers detailed line item information for each tariff and rider, covering critical elements such as eligibility criteria, optional features, precise time-of-use data, and everything else necessary for meticulous bill-level accuracy. With unparalleled coverage across the USA, Canada, and Mexico, we diligently track tariff updates so you can concentrate on your core tasks; most changes are reported within a day of receipt, and numerous utilities provide advance alerts. Whether you're navigating monthly peak demand, time-of-use rates, reactive demand, or complex ratchet situations, our application empowers you to manage these challenges seamlessly and effectively. Genability Signal® Data Explorer™ redefines your approach to energy management, allowing for unprecedented control and efficiency in your operations. Embrace the future of energy data management with this comprehensive tool designed to simplify your workflow.

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Integrations Supported

powerconnect.ai

Integrations Supported

powerconnect.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$499 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpryPoint

Date Founded

2011

Company Location

Canada

Company Website

sprypoint.com/pages/solutions/spry-cis/

Company Facts

Organization Name

Genability

Company Location

United States

Company Website

www.genability.com/explorer/

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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