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What is Spyglaz?

Gain valuable insights into the risk of potential customer attrition by evaluating factors such as likelihood of loss, customer value, and retention durations, which enables timely interventions for effective asset retention. Additionally, receive personalized recommendations for actions that improve customer interactions, thereby allowing you to focus your sales efforts on distribution partners with a high potential for mutual growth. Understand how distribution partners influence customer retention across various product lines, and strategically direct your upselling and cross-selling efforts towards customers anticipated to appreciate in value over time. Spyglaz redirects focus to your most vital assets: your customers and distribution partners. Utilizing sophisticated machine learning methodologies, we assess behavioral trends and deliver actionable insights that foster swift expansion. With the extensive data at your fingertips, identifying hidden opportunities within vast records can be daunting; however, our tools are crafted to simplify this process. Ultimately, this comprehensive strategy grants businesses the power to refine their tactics and amplify their potential for growth, ensuring a brighter future. As a result, organizations are better equipped to navigate the complexities of customer dynamics and effectively capitalize on emerging opportunities.

What is Colabo?

Gather all vital data in real-time from internal systems to create a shopping profile that integrates insights gleaned from social media and partner services. This allows for the presentation of tailored solutions for each customer, showcasing their individuality. For example, artificial intelligence can learn to recognize a cat by analyzing countless images, enabling quick identification; however, it will struggle with images of different subjects. In areas where technology may not suffice, the involvement of human agents becomes essential to address customer inquiries effectively. Colorado stands out in its ability to facilitate a seamless transition between automated systems and human representatives, ensuring an effortless experience for users. Additionally, Colabo improves this process by delivering personalized recommendations and insights through assisted intelligence, which empowers staff to execute their tasks more efficiently and effectively. This ultimately allows every team member to thrive as an informed expert. Such a blend of technological innovation and human skill fosters a comprehensive approach to customer service, enhancing overall satisfaction. By continually refining these interactions, businesses can establish deeper connections with their clientele and drive loyalty.

Media

Media

Integrations Supported

Eloqua
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Marketo
Oracle CRM On Demand
SAP CRM
Salesforce Marketing Cloud
X (Twitter)
Zoho CRM

Integrations Supported

Eloqua
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Marketo
Oracle CRM On Demand
SAP CRM
Salesforce Marketing Cloud
X (Twitter)
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spyglaz

Date Founded

2015

Company Location

United States

Company Website

www.spyglaz.com

Company Facts

Organization Name

Colabo

Date Founded

2010

Company Location

United States

Company Website

www.colabo.com

Categories and Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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