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What is Square Loyalty?

Easily register and motivate your customers using your POS system or Square Online without needing any additional software or hardware. With plans starting at just $45 per month, pricing is determined by the number of loyalty visits each location receives. Businesses that utilize Square Loyalty have seen an impressive 26% increase in how often customers visit. You can easily track the points and reward histories of returning customers, allowing for a more personalized approach to customer engagement through your loyalty initiative. The Square Dashboard offers valuable insights into various metrics, including the total number of loyalty customers, the distribution of loyalty rewards, and helps you identify your most loyal patrons. Moreover, you can evaluate and contrast spending and visitation trends between loyalty and non-loyalty customers. Customers will receive automatic text alerts every time they earn points or rewards, keeping them well-informed and engaged with your business. You can conveniently reward customers either at the point of sale or during online purchases by simply entering their phone number, which enhances their shopping experience. This simplified method not only provides advantages to customers but also cultivates a deeper relationship between them and your brand, ultimately contributing to long-term loyalty and growth. The integration of such features can transform customer interactions into a more enjoyable and rewarding experience.

What is Repeat Returns?

In 2020, restaurants encountered challenges that were unlike anything seen before, yet a remarkable 82% of our clients managed to either maintain or increase their sales during this difficult period, with many even reaching all-time high sales records. Conventional marketing methods frequently result in heavy discounts that can diminish the perceived value of a loyal customer base. On the other hand, Repeat Returns employs a customized marketing strategy that syncs promotions with individual customer buying patterns and reaches out to them at the most advantageous times. This method not only promotes more frequent customer visits but also enhances overall expenditure per visit. When businesses depend too heavily on significant discounts, they often attract consumers who are primarily interested in finding the best deals, a trend that can be detrimental to long-term profitability. By implementing a rewards system that recognizes and rewards customers for their increased spending, establishments can nurture lasting loyalty and ensure that customers consistently choose their services. In the end, this innovative approach not only strengthens customer relationships but also cultivates a cycle of loyalty that ultimately fuels ongoing growth and profitability for the business over the long haul. This dynamic creates a win-win scenario where both the business and its customers thrive together.

Media

Media

Integrations Supported

Craver
DataLakeHouse.io
Orda
PoppinPay
Surge Social
Toast Kitchen Display System
Toast POS

Integrations Supported

Craver
DataLakeHouse.io
Orda
PoppinPay
Surge Social
Toast Kitchen Display System
Toast POS

API Availability

Has API

API Availability

Has API

Pricing Information

$45 per month
Free Trial Offered?
Free Version

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Block

Date Founded

2009

Company Location

United States

Company Website

squareup.com/us/en/software/loyalty

Company Facts

Organization Name

Repeat Returns

Company Website

www.repeatreturns.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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