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What is Square Loyalty?

Easily register and motivate your customers using your POS system or Square Online without needing any additional software or hardware. With plans starting at just $45 per month, pricing is determined by the number of loyalty visits each location receives. Businesses that utilize Square Loyalty have seen an impressive 26% increase in how often customers visit. You can easily track the points and reward histories of returning customers, allowing for a more personalized approach to customer engagement through your loyalty initiative. The Square Dashboard offers valuable insights into various metrics, including the total number of loyalty customers, the distribution of loyalty rewards, and helps you identify your most loyal patrons. Moreover, you can evaluate and contrast spending and visitation trends between loyalty and non-loyalty customers. Customers will receive automatic text alerts every time they earn points or rewards, keeping them well-informed and engaged with your business. You can conveniently reward customers either at the point of sale or during online purchases by simply entering their phone number, which enhances their shopping experience. This simplified method not only provides advantages to customers but also cultivates a deeper relationship between them and your brand, ultimately contributing to long-term loyalty and growth. The integration of such features can transform customer interactions into a more enjoyable and rewarding experience.

What is Reten?

Reten is a tailored platform designed to enhance customer retention for local businesses across India, including cafés, restaurants, bakeries, salons, gyms, and retail outlets. Customers can quickly join the loyalty program by scanning a QR code at the counter and confirming through WhatsApp, eliminating the need for an additional app download. The platform tracks customer visits and assesses the average return frequency of loyal patrons, allowing businesses to identify those whose attendance has decreased. Furthermore, companies can leverage WhatsApp to communicate with customers through messages aimed at re-engagement, alongside sending welcome greetings, loyalty rewards, requests for feedback, and special promotions. The service provides in-depth reports on customer behavior and visit patterns; it integrates seamlessly with Shopify and allows other point-of-sale systems to import sales data. Specifically designed for local enterprises, Reten enables businesses to cultivate repeat visits and efficiently handle customer engagement and loyalty programs via an intuitive web interface, thereby improving their overall operational efficiency. This forward-thinking solution not only assists neighborhood businesses in thriving but also fosters a stronger connection with their customer base in an increasingly competitive market. Ultimately, Reten's innovative features make it a vital tool for enhancing local business success and customer satisfaction.

Media

Media

No images available

Integrations Supported

Craver
DataLakeHouse.io
Orda
PoppinPay
Surge Social

Integrations Supported

Shopify
WhatsApp

API Availability

API Availability

Pricing Information

$45 per month
Free Trial Offered?

Pricing Information

₹999/month
₹999 per month.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Block

Date Founded

2009

Company Location

United States

Company Website

squareup.com/us/en/software/loyalty

Company Facts

Organization Name

RETEN

Date Founded

2026

Company Location

India

Company Website

reten.in

Categories and Features

Customer Loyalty

CRM
Customer Activity Tracking
Discount Management
Member Portal
Membership Management
No-Card Loyalty System
Rewards Management

Categories and Features

Customer Retention

Not specified

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