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Ratings and Reviews 8 Ratings
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What is Squeaky?
Squeaky's cutting-edge analytics platform allows you to capture up to 60% more data than conventional tools while maintaining a strong emphasis on customer privacy. By harnessing insightful context from customer data, you can refine your decision-making processes, leading to increased business success. Delve into your traffic analysis and segmentation to uncover the factors driving visitor conversions and discover how to better support them. This platform equips you to provide faster and more efficient customer support by directly accessing and understanding the challenges your customers encounter. Squeaky strategically positions data at the forefront of improving customer experiences, eliminating the tedious task of sifting through long recordings thanks to its advanced filtering system, which brings to light the most relevant customer interactions. Moreover, you can monitor performance metrics and make informed decisions regarding your website by utilizing precise and relevant data. The ongoing collection of NPS® and sentiment survey data ensures that your customers feel acknowledged and appreciated. Additionally, incorporating heatmap analytics enables you to showcase the most relevant content and design user-friendly interfaces for your audience, ultimately enhancing engagement. By leveraging these valuable insights, you can greatly refine your marketing strategies and align your offerings more closely with what your customers truly need, thus fostering loyalty and satisfaction over time. In doing so, you create a more responsive and tailored experience that resonates with your customer base.
What is Smartlook?
Smartlook is a mobile analytics platform designed to help websites and applications uncover the reasons behind user behaviors, benefiting more than 300,000 businesses across various sectors. By eliminating uncertainty, it provides concrete, actionable insights into user actions.
This innovative solution delivers a detailed understanding of user interactions at a granular level. With its continuous visitor recordings, Smartlook enables you to monitor every individual navigating your site or app. Its automatic event tracking feature allows for the observation of specific actions taken by visitors, while conversion funnels help analyze conversion rates and identify the causes of user attrition. Additionally, its heatmaps offer extensive data regarding how users click, scroll, and hover throughout your web pages.
In 2019, Smartlook received recognition as one of the Top 100 Software Products in the G2 Crowd Awards, underscoring its value in the market. Notable clients include O2, Miele, and Hyundai, demonstrating its appeal to a diverse range of industries. Furthermore, the platform is capable of recording gameplay from Unity-engine games, expanding its utility in the gaming sector. This versatility makes Smartlook a comprehensive tool for understanding user engagement across multiple platforms.
Integrations Supported
Shopify
WordPress
Drupal
Google Tag Manager
Magento
Integrations Supported
Shopify
WordPress
Axis LMS
Clym
Google Analytics
Jimdo
Kameleoon
API Availability
API Availability
Pricing Information
$50 per month
Free Version
Pricing Information
$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Squeaky
Company Location
Netherlands
Company Website
squeaky.ai/
Company Facts
Organization Name
Smartlook
Date Founded
2016
Company Location
Czech Republic
Company Website
www.smartlook.com/
Categories and Features
Digital Analytics
Not specified
Heatmap
Not specified
Session Replay
Not specified
User Research
Not specified
Categories and Features
AB Testing
Funnel Analysis
Heatmaps
Conversion Rate Optimization
Not specified
Customer Experience
Not specified
Digital Analytics
Not specified
Heatmap
Behavioral Mapping
Dashboard
Element Analytics
Website Analytics
Marketing Analytics
Channel Attribution
Dashboard
Performance Metrics
Website Analytics
Mobile App Analytics
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Mobile App Optimization
Not specified
Predictive Analytics
Modeling & Simulation
Product Analytics
Attribution
Automatic Data Capture
Customer Feedback Collection
Customer Journey Analytics
Data Export
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics
Session Replay
Heatmaps
Mouse Tracking
Session Recording
User Experience Analysis
UX
Animation
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Web Analytics
Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking