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What is Squid Alerts?

Squid Alerts employs on-call schedules along with escalation protocols to facilitate the proper delivery of alerts to the designated personnel through various channels such as SMS, voice calls, email, and push notifications. Notifications from different systems come through multiple avenues, including email, API integrations, and voicemail. Both managers and team members can be part of the notification system, which also features flood protection, shared phone numbers for streamlined routing to on-call staff, and various other integrations. Team leaders have the authority to set criteria for alert routing and define escalation pathways for notifications. When an alert is received, the established routing criteria determine whether it should trigger an incident, be forwarded, or be ignored entirely. The escalation pathways specify who will be notified, the methods of notification, and the timing involved. On-call calendars can be customized to accommodate both primary and backup on-call personnel, ensuring a comprehensive coverage plan. We offer options for either automated management of your on-call duties or assistance in crafting tailored schedules to fit your needs. Additionally, reminders can be sent if you neglect to update your on-call calendar, helping to guarantee that important changes are not overlooked. This all-encompassing strategy not only streamlines alert management but also significantly improves the responsiveness of your team, making it easier to handle incidents effectively.

What is Amion?

Eliminate the stress associated with organizing time off, crafting schedules, exchanging shifts, and reaching out to staff for healthcare professionals, including residents and attendings. By consolidating an entire hospital's operations into a cohesive on-call list, you can effectively manage paging, accommodate unexpected changes, and utilize various additional features! Imagine a scenario where scheduling becomes a pleasant task, your facility’s on-call list refreshes automatically, and everyone from operators to colleagues can effortlessly connect with the appropriate provider. AMiON revitalizes the scheduling experience, making it not only efficient but also enjoyable! With the help of templates, established patterns, staffing protocols, and an automated scheduling tool, designing and adjusting schedules turns into a simple task. A few clicks are all it takes to publish schedules on Amion.com, allowing staff to view their assignments, send pages, exchange secure messages, synchronize their work schedules with personal calendars, submit specific requests, and easily swap shifts online. Additionally, switchboard staff can promptly execute last-minute modifications to keep schedules up to date! The AMiON mobile application discreetly notifies you whenever a work-related message is received, ensuring you stay connected at all times. This seamless technological integration enhances communication and cultivates a more organized and productive work setting, ultimately improving the overall efficiency of healthcare operations. Embrace the future of scheduling and experience the transformation it brings to your daily workflows!

Media

Media

Integrations Supported

Cloudflare
LogicMonitor
New Relic
RingRx
Site24x7
Slack
Splunk AppDynamics

Integrations Supported

Cloudflare
LogicMonitor
New Relic
RingRx
Site24x7
Slack
Splunk AppDynamics

API Availability

Has API

API Availability

Has API

Pricing Information

$72 per Month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Squid Alerts

Date Founded

2017

Company Location

United States

Company Website

www.squidalerts.com

Company Facts

Organization Name

Amion

Date Founded

1999

Company Website

www.spiralsoftware.com

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

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