What is Squid Alerts?
Squid Alerts employs on-call schedules along with escalation protocols to facilitate the proper delivery of alerts to the designated personnel through various channels such as SMS, voice calls, email, and push notifications. Notifications from different systems come through multiple avenues, including email, API integrations, and voicemail. Both managers and team members can be part of the notification system, which also features flood protection, shared phone numbers for streamlined routing to on-call staff, and various other integrations. Team leaders have the authority to set criteria for alert routing and define escalation pathways for notifications. When an alert is received, the established routing criteria determine whether it should trigger an incident, be forwarded, or be ignored entirely. The escalation pathways specify who will be notified, the methods of notification, and the timing involved. On-call calendars can be customized to accommodate both primary and backup on-call personnel, ensuring a comprehensive coverage plan. We offer options for either automated management of your on-call duties or assistance in crafting tailored schedules to fit your needs. Additionally, reminders can be sent if you neglect to update your on-call calendar, helping to guarantee that important changes are not overlooked. This all-encompassing strategy not only streamlines alert management but also significantly improves the responsiveness of your team, making it easier to handle incidents effectively.
Pricing
Price Starts At:
$72 per Month
Price Overview:
Billed annually
Free Trial Offered?:
Yes
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Screenshots and Video
Company Facts
Company Name:
Squid Alerts
Date Founded:
2017
Company Location:
United States
Company Website:
www.squidalerts.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English