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What is ilert?

Ilert provides an all-encompassing solution for IT alert management, on-call scheduling, and incident communication, which empowers DevOps teams to respond to incidents more effectively. The platform seamlessly integrates with a variety of monitoring solutions, augmenting their functionality through reliable alert notifications, streamlined on-call schedules, automated escalation protocols, and specialized status pages. Originating from Germany, ilert is solely hosted by cloud service providers that operate data centers located within Europe. Moreover, it complies with GDPR standards and is certified under ISO 27001, guaranteeing a superior level of data protection and security. This unwavering commitment to regulatory compliance underscores ilert's focus on delivering a reliable service to its users, ultimately fostering trust and confidence in its capabilities. By prioritizing both functionality and security, ilert positions itself as an essential tool for modern IT teams.

What is Squid Alerts?

Squid Alerts employs on-call schedules along with escalation protocols to facilitate the proper delivery of alerts to the designated personnel through various channels such as SMS, voice calls, email, and push notifications. Notifications from different systems come through multiple avenues, including email, API integrations, and voicemail. Both managers and team members can be part of the notification system, which also features flood protection, shared phone numbers for streamlined routing to on-call staff, and various other integrations. Team leaders have the authority to set criteria for alert routing and define escalation pathways for notifications. When an alert is received, the established routing criteria determine whether it should trigger an incident, be forwarded, or be ignored entirely. The escalation pathways specify who will be notified, the methods of notification, and the timing involved. On-call calendars can be customized to accommodate both primary and backup on-call personnel, ensuring a comprehensive coverage plan. We offer options for either automated management of your on-call duties or assistance in crafting tailored schedules to fit your needs. Additionally, reminders can be sent if you neglect to update your on-call calendar, helping to guarantee that important changes are not overlooked. This all-encompassing strategy not only streamlines alert management but also significantly improves the responsiveness of your team, making it easier to handle incidents effectively.

Media

Media

Integrations Supported

New Relic
Slack
Dash0
Datadog
Datto RMM
Datto Workplace
GitHub
Microsoft Teams
Oh Dear
Okta
Quickwork
ServiceNow
Stackreaction
TOPdesk
Uptime.com
Zendesk
Zendesk Connect

Integrations Supported

New Relic
Slack
LogicMonitor
Site24x7
Splunk AppDynamics

API Availability

API Availability

Has API

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

$72 per Month
Billed annually
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

ilert

Date Founded

2011

Company Location

Germany

Company Website

www.ilert.com

Company Facts

Organization Name

Squid Alerts

Date Founded

2017

Company Location

United States

Company Website

www.squidalerts.com

Categories and Features

Incident Management

Incident Reporting

IT Alerting

Not specified

Website Monitoring

Availability Testing
Event Logs
FTP Monitoring
Maintenance Scheduling
Performance Metrics
Uptime Reporting

Categories and Features

IT Alerting

Not specified

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