Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Uptime.com Reviews & Ratings
    274 Ratings
    Company Website
  • New Relic Reviews & Ratings
    2,556 Ratings
    Company Website
  • UptimeRobot Reviews & Ratings
    639 Ratings
    Company Website
  • Dynatrace Reviews & Ratings
    3,220 Ratings
  • TigerConnect Reviews & Ratings
    240 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    2,916 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    148 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    2,993 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    52 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    192 Ratings
    Company Website

What is Squid Alerts?

Squid Alerts employs on-call schedules along with escalation protocols to facilitate the proper delivery of alerts to the designated personnel through various channels such as SMS, voice calls, email, and push notifications. Notifications from different systems come through multiple avenues, including email, API integrations, and voicemail. Both managers and team members can be part of the notification system, which also features flood protection, shared phone numbers for streamlined routing to on-call staff, and various other integrations. Team leaders have the authority to set criteria for alert routing and define escalation pathways for notifications. When an alert is received, the established routing criteria determine whether it should trigger an incident, be forwarded, or be ignored entirely. The escalation pathways specify who will be notified, the methods of notification, and the timing involved. On-call calendars can be customized to accommodate both primary and backup on-call personnel, ensuring a comprehensive coverage plan. We offer options for either automated management of your on-call duties or assistance in crafting tailored schedules to fit your needs. Additionally, reminders can be sent if you neglect to update your on-call calendar, helping to guarantee that important changes are not overlooked. This all-encompassing strategy not only streamlines alert management but also significantly improves the responsiveness of your team, making it easier to handle incidents effectively.

What is Splunk IT Service Intelligence?

Protect business service-level agreements by employing dashboards that facilitate the observation of service health, alert troubleshooting, and root cause analysis. Improve mean time to resolution (MTTR) with real-time event correlation, automated incident prioritization, and smooth integrations with IT service management (ITSM) and orchestration tools. Utilize sophisticated analytics, such as anomaly detection, adaptive thresholding, and predictive health scoring, to monitor key performance indicators (KPIs) and proactively prevent potential issues up to 30 minutes in advance. Monitor performance in relation to business operations through pre-built dashboards that not only illustrate service health but also create visual connections to their foundational infrastructure. Conduct side-by-side evaluations of various services while associating metrics over time to effectively identify root causes. Harness machine learning algorithms paired with historical service health data to accurately predict future incidents. Implement adaptive thresholding and anomaly detection methods that automatically adjust rules based on previously recorded behaviors, ensuring alerts remain pertinent and prompt. This ongoing monitoring and adjustment of thresholds can greatly enhance operational efficiency. Moreover, fostering a culture of continuous improvement will allow teams to respond swiftly to emerging challenges and drive better overall service delivery.

Media

Media

Integrations Supported

AppDynamics
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Evolven
LogicMonitor
New Relic
SAP Store
Site24x7
Slack
Splunk User Behavior Analytics
The Galileo Suite

Integrations Supported

AppDynamics
BlueCat Gateway
CloudFabrix
Cyberint Argos Platform
Evolven
LogicMonitor
New Relic
SAP Store
Site24x7
Slack
Splunk User Behavior Analytics
The Galileo Suite

API Availability

Has API

API Availability

Has API

Pricing Information

$72 per Month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Squid Alerts

Date Founded

2017

Company Location

United States

Company Website

www.squidalerts.com

Company Facts

Organization Name

Splunk

Date Founded

2003

Company Location

United States

Company Website

www.splunk.com/en_us/software/it-service-intelligence.html

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Popular Alternatives

Popular Alternatives

Sematext Cloud Reviews & Ratings

Sematext Cloud

Sematext Group