Ratings and Reviews 0 Ratings
Ratings and Reviews 97 Ratings
Alternatives to Consider
-
QueryPalTransform Your Support Team with Effortless Automation Are monotonous tasks hindering the performance of your support team? QueryPal empowers support teams to excel by automating ticket responses, which frees up valuable time to tackle complex issues that require human insight. Leveraging AI-driven workflows allows you to reduce response times, enhance productivity, and provide accurate and dependable support. Whether dealing with frequent inquiries or managing a high volume of requests, your team can prioritize what truly counts—ensuring customer satisfaction remains a top priority. Accelerated Solutions: Expedite the resolution process by automating responses to frequently asked questions and common tickets. Reliability & Accuracy: Guarantee that every communication is consistently thorough, thereby reducing the likelihood of errors. Enhanced Efficiency: Enable your team to focus on complicated or urgent issues by streamlining routine tasks through automation. This shift not only improves service quality but also fosters a more engaged and motivated support team.
-
Acuity PPMAcuity PPM offers a user-friendly software solution designed for Project Management Teams (PMOs) to effectively oversee their project portfolios. It features a Work Intake module that facilitates demand management, enabling users to create and assess new project requests through methods like prioritization, financial planning, and resource management, particularly in terms of capacity planning. Upon the approval of a request, project teams can efficiently monitor progress through centralized status reports that document key milestones, risks, issues, financial strategies, decisions made, lessons learned, as well as project and portfolio roadmaps, along with resource plans, all within Acuity PPM. This comprehensive tracking capability empowers leadership teams to make informed decisions about which projects to pursue for the organization. Moreover, Acuity PPM seamlessly integrates with popular Project Management tools such as Jira, Smartsheet, Asana, Wrike, and Monday.com, among others. PMOs are often burdened by overly complex software that can overwhelm users, but Acuity PPM avoids this pitfall by offering a modular approach that allows PMOs to incorporate only the functionalities they require, especially considering that many are at maturity levels one or two. This flexible pricing model ensures that users pay solely for the features they utilize, promoting fairness and efficiency in resource allocation. Ultimately, Acuity PPM is designed to support the evolving needs of project management teams without unnecessary complications.
-
PylonPylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
-
Monitask🚀 Elevate Your Team's Efficiency to New Heights! 🚀 Presenting the ultimate solution to enhance productivity in today’s work environment. Whether your team excels in the office, operates remotely, or thrives in a hybrid setup, we have the perfect tools for you. 📊 What's included? Intelligent Time Tracking: Automatic clock-in/out functionality to eliminate those "I forgot" moments! Random Screenshots: Catch those sneaky social media scrolling sessions. Web Monitoring: Determine if team members are diligently working or... "working" 😉 Live Performance Dashboard: Monitor who is excelling at their tasks. Stealth Mode: Discreet observation for maximum effectiveness. Ideal for: Startups, agencies, freelancers, and major corporations alike. 💡 What makes it remarkable: Transform productivity metrics into team strengths. Identify inefficiencies in workflows and eliminate them. Maintain ethics: Employee privacy respected while you gain valuable insights. 🕵️ Stealth Mode: Our discreet feature allows you to witness genuine work patterns, akin to having a productivity oracle! 🔒 Top-tier security measures in place. We prioritize safety so you can focus on results. Are you ready to turn your team into champions of productivity? Let's get started! 🦸♂️🦸♀️ Plus, watch as morale soars when everyone feels empowered to perform their best.
-
PlanfixThe Planfix platform empowers organizations to oversee their complete business operations online. No matter the size or sector of the company, Planfix serves as an exceptional tool for project and work management. This platform provides your organization with a highly customizable management system, allowing for tailored process designs and visual elements to suit your needs. Combining features such as task and project management, CRM, sales, marketing, production, logistics, support services, accounting, and human resources, Planfix offers a comprehensive solution that integrates various aspects of business operations. Data flows smoothly between teams, ensuring that a transaction at the implementation phase can seamlessly evolve into a project and then be handed over to support. Planfix is ideal for a diverse range of entities, including businesses, non-profit organizations, public associations, and any collective striving towards a mutual goal. With the trust of 7,724 companies, it streamlines business workflows for over 68,000 users, enhancing efficiency and collaboration across the board. The versatility and robustness of the Planfix platform make it a valuable asset for any organization aiming to improve its operational effectiveness.
-
Time Tracker by eBillityStreamline your time tracking processes to enhance both efficiency and cost-effectiveness. The employee time tracking software is designed to monitor payroll, billing, productivity, and much more. With a focus on productivity and profitability, eBillity's Time Tracker was developed to make employee timekeeping straightforward for billing and payroll purposes. The platform offers flexible add-ons and customizable features, enabling you to adjust your account as your business expands. By doing so, you can minimize administrative burdens, boost accountability, and prevent time theft. This not only leads to increased profitability but also fosters stronger client relationships and simplifies tax preparation. You can analyze the effectiveness of your projects, employees, and clients with ease. Crafted with care, the software is user-friendly and provides precise billing and payroll for clients. Additionally, eBillity's time-tracking solution allows employees to log their time effortlessly from any device they have at their disposal, ensuring convenience and accuracy in tracking work hours. In a world where time is money, investing in such software can transform the way your business operates and thrives.
-
Repair-CRMSay farewell to overpriced, rigid software options and embrace the simplicity of Repair-CRM—designed with small repair businesses in mind. For just $89/month for 5 users, you’ll get a complete CRM solution with no annual contracts or unnecessary hassle. Repair-CRM integrates effortlessly with QuickBooks Online, allowing you to import your clients and products in a matter of minutes, saving you time and effort right from the start. The system simplifies job dispatching and allows you to track all your assets—HVAC units, printers, water systems, and more—with detailed service histories so you can stay on top of maintenance needs. Clients can use the sleek online booking portal integrated directly into your website to select the exact asset that requires repair, streamlining the appointment process. Technicians are equipped with GPS tracking, clock-in/out functionality, and the ability to snap before-and-after photos while on-site, ensuring accurate documentation and improved communication. Repair-CRM is affordable, flexible, and fully customizable to your needs, providing a smart, cost-effective solution that powers up your shop without breaking your budget. Whether you're a small startup or an established business, Repair-CRM gives you the tools you need to run more efficiently, track every detail, and deliver superior service to your customers. It’s the all-in-one tool you’ve been waiting for, built to scale with your business.
-
Zoho ProjectsProject management has reached a high level of efficiency, and Zoho Projects, a cloud-based software solution, enhances this by enabling effective planning and tracking of your work. With the ability to collaborate with your team from any location, you can ensure that your projects stay on schedule by organizing activities, allocating tasks, managing resources, and enhancing teamwork. Utilizing Gantt charts within Zoho Projects allows you to develop a comprehensive project plan while monitoring task progress. This software not only helps you keep an eye on crucial tasks and their interdependencies but also alerts you to any discrepancies from your intended timeline. By minimizing the time spent on repetitive activities, Zoho Projects streamlines your workflow, making it user-friendly regardless of the complexity of your processes. Its intuitive drag-and-drop interface simplifies the creation and implementation of new automations. Additionally, the Projects timesheet feature enables you to log both billable and non-billable hours, accurately capturing every moment of your labor through manual entries or timers. Furthermore, its seamless integration with Zoho Invoice facilitates effortless invoice generation, ensuring that all your hard work is properly compensated. This comprehensive approach to project management not only enhances productivity but also fosters better communication within your team.
-
ConnecteamConnecteam is a comprehensive mobile application tailored for employees who work outside of traditional desk environments. It offers essential tools for overseeing and coordinating field staff, featuring options for communication, workflow management, scheduling, and time tracking. With just a few simple clicks, you can unify your mobile workforce. The desktop Launchpad enables seamless collaboration, operational management, skill development, and employee engagement monitoring. In no time, you can design a fully-branded mobile app for your organization, incorporating elements like safety checklists, orientation programs, product catalogs, and shift management features. Additionally, you have the flexibility to personalize the app's functionalities to meet your specific requirements. You can also analyze team interactions with company resources, allowing you to identify areas for improvement and enhance efficiency. Connecteam empowers both managers and employees to streamline their processes, enabling a greater focus on growth. The platform supports various integrations, including Google Calendar, Gusto, QuickBooks Payroll, Xero, and more, ensuring a seamless experience for users. Ultimately, this all-in-one solution is designed to enhance productivity and engagement among non-desk employees.
-
icCubeicCube, an analytics solution developed in Switzerland, is specifically designed for B2B SaaS product and development teams that wish to embed sophisticated analytics within their applications. Our dashboards integrate smoothly into the user interface and experience of the SaaS solution, driven by icCube's robust analytical engine, which accommodates intricate data models while ensuring high-level security standards. Emphasizing a developer-centric methodology, the icCube team supports clients in achieving a seamless and swift transition to production. Understanding the difficulties associated with navigating data, we are excited to introduce our Data Analytics Boutique Services. This offering, which is customized for both new and existing clients, delivers effortless data integration, enhanced security, profound insights, automated decision-making capabilities, and visually compelling reports. Throughout the lifecycle of each project, we maintain a close partnership with our clients, offering everything from prompt feedback to comprehensive support during project and product launches, ensuring that their needs are fully met. Our commitment to collaboration and innovation positions us as a valuable ally in the analytics landscape.
What is Squish?
Squish is a versatile cloud management platform used by organizations around the world to streamline the coordination of tasks, handle customer queries, manage product development, and perform numerous other duties. It allows users to effortlessly and securely oversee elements like product advancement, bug tracking, quality control issues, help desk inquiries, and client communications from any internet-connected device. Featuring an intuitive and easy-to-navigate interface, Squish enables users to establish customized projects in just a few moments. The platform is flexible, allowing modifications to projects in order to collect the specific information needed for effective issue resolution. Users can monitor various facets such as product progress, customer requests, software issues, help desk tickets, and more, thus providing a holistic view of their operations. Squish greatly simplifies the process of tracking problem-solving from the initial concept stage through to final production with impressive efficiency. Furthermore, it keeps you and your team consistently updated by offering automatic notifications or manual updates as required. Getting a typical project up and running with Squish takes mere minutes, removing the necessity for lengthy tutorials or detailed documentation; simply create a project and start using the platform right away. This level of efficiency significantly enhances collaboration and productivity across multiple departments, making Squish an essential asset for any modern business. Ultimately, it empowers teams to focus on their core objectives while managing their tasks more effectively.
What is Asana?
Asana empowers teams to manage their workflows efficiently, ranging from everyday tasks to overarching strategic projects. By utilizing Asana, teams experience enhanced confidence, increased speed, and improved productivity, regardless of their geographical locations or the number of departments involved. Over 119,000 paying customers, along with millions of free users in 190 countries, depend on Asana to oversee everything from corporate objectives to digital transformations, product launches, and marketing efforts.
Rather than relying on fragmented spreadsheets and emails, it is essential to enable teams to work collaboratively and communicate seamlessly in a unified platform. Asana facilitates this by allowing various teams and departments involved in a project to share context and delegate responsibilities through tasks, link related work, exchange files, receive immediate updates, and establish efficient cross-departmental workflows.
Furthermore, Asana simplifies the tracking of project statuses, offering a clear perspective on progress towards objectives. Users can generate reports on project advancements in just minutes, providing transparency for both teams and stakeholders.
Experience the benefits of streamlined work management by joining millions of users and starting with a free trial to maximize your team's potential.
Integrations Supported
Astro by Astronomer
Businessmap
Curiosity
Dripify
Faros AI
Google Drive
HSI Donesafe
LeadEagle
Microsoft 365
Microsoft Power Platform
Integrations Supported
Astro by Astronomer
Businessmap
Curiosity
Dripify
Faros AI
Google Drive
HSI Donesafe
LeadEagle
Microsoft 365
Microsoft Power Platform
API Availability
Has API
API Availability
Has API
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
IMS, Inc.
Date Founded
1974
Company Location
United States
Company Website
www.squishlist.com
Company Facts
Organization Name
Asana
Date Founded
2008
Company Location
United States
Company Website
www.asana.com
Categories and Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Categories and Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Digital Asset Management
Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Project Management
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Marketing Planning
Budgeting & Forecasting
Collaboration
Flowchart
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Tracking
Spend Management
Meeting
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
OKR
Benchmarking
Feedback Management
Goal Management
KPIs
Prioritization
Progress Tracking
Strategic Planning
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management
Productivity
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Project Portfolio Management
Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking
Strategic Planning
Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards
Task Management
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Time Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce