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What is StackPulse?

StackPulse revolutionizes incident response and management processes, ensuring a strong commitment to the reliability of software services. It provides Site Reliability Engineers, developers, and on-call personnel with vital context and the necessary authority to effectively analyze, tackle, and resolve incidents across the entire technology stack, regardless of size. By transforming the way engineering and operations teams approach software and infrastructure services, StackPulse presents a collaborative platform enriched with various incident management tools. Users can easily initiate teamwork through automated war room setups, streamlined data collection, and auto-generated postmortem reports. The insights gleaned during incidents lead to customized recommendations for playbooks and triggers, resulting in significant reductions in Mean Time to Recovery (MTTR) and improved compliance with Service Level Objectives (SLOs). Furthermore, StackPulse detects risks by examining distinct patterns within an organization’s monitoring, infrastructure, and operational data, providing tailored automated playbooks to meet specific organizational requirements. This innovative approach not only alleviates risks but also enhances team capabilities in managing operational challenges, ultimately fostering a more resilient software environment. As a result, organizations can achieve greater efficiency and reliability in their service delivery.

What is Jeli?

Each incident serves as an opportunity to reveal the underlying dynamics within your organization, and Jeli brings this understanding to the forefront. By providing a customized, methodical approach for addressing each incident, Jeli guarantees that you emerge with a detailed narrative capable of invigorating your workplace, fostering greater efficiency, deeper engagement, and even a touch of enjoyment. With Jeli's support, you can tackle incidents promptly without letting complexities obstruct your progress. Our free Bot is designed to streamline your workflows, automate communication with stakeholders, and ensure that crucial reminders and tasks don’t fall through the cracks. Jeli starts by collecting essential information from your current technical tools via our Incident Response Bot, bringing attention to often-overlooked human aspects. This procedure offers a clear overview of the who, what, where, and when surrounding an incident, as well as its resolution time. Moreover, Jeli encourages the addition of relevant notes and prompts critical questions for follow-ups, interviews, and detailed reports, simplifying and enhancing the incident management process. Ultimately, Jeli empowers teams to learn from every incident, turning obstacles into valuable opportunities for continuous improvement. By embracing this approach, organizations can cultivate a culture of resilience and adaptability.

Media

Media

Integrations Supported

Slack
Amazon Web Services (AWS)
Apache Kafka
Datadog
GitHub
Google Cloud Platform
IBM Instana
Kubernetes
Microsoft Azure
Microsoft Teams
Netdata
New Relic
Opsgenie
PagerDuty
Prometheus
RabbitMQ
Redis
Sensu
Splunk Cloud Platform
Splunk On-Call

Integrations Supported

Slack

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

StackPulse

Date Founded

2020

Company Location

United States

Company Website

stackpulse.com

Company Facts

Organization Name

Jeli

Company Website

www.jeli.io

Categories and Features

Incident Management

Not specified

Incident Response

Not specified

Categories and Features

Incident Response

Not specified

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